Oxygene Marketing Communications Ltd Jobs in Kenya

POSITION OVERVIEW

• This position provides leadership to all accounts across the Company by ensuring they are profitable and growing. Inspire the highest standards in all team members whilst directing the Agency’s longer-term relationship with the Client. As an Account Director, you are responsible for developing strong client relationships by acting as a partner in developing strategy and delivering quality creative work that meets the client’s needs and addresses their business challenges.

This is a senior-level position and manages Account Managers and Account Executives.

OVERVIEW OF ROLE:

• Serve as the primary point of contact on strategic, creative, and resource matters for clients.
• Work closely with senior management to develop integrated marketing strategies.
• Represent and champion the Client’s business within the Agency.
• Ensure the Agency allocates sufficient and appropriate resources to deliver projects effectively.
• Provide leadership and support to Account Managers and Executives, ensuring all projects are delivered to the highest standards, on brief, on budget, and on time.

KEY DUTIES & RESPONSIBILITIES:

Client Management

• Manage the smooth running of client accounts operationally, creatively, and financially, while remaining accountable to both the client and the General Manager Operations.
• Act as the client’s primary point of contact for strategic, creative, and resource-related matters.
• Set the strategic direction in collaboration with planning, data, and creative teams.
• Build and maintain strong, long-term professional relationships with clients.
• Develop a deep understanding of clients’ businesses, markets, industries, and emerging trends.
• Continually enhance knowledge of client brands, products, and competitive environments.
• Keep the Client Team Leader informed on client satisfaction, business status, financial forecasting, creative projects, timelines, and overall account health.
• Guide clients through the creative development and production process while negotiating realistic timelines and budgets that enable quality delivery.

Talent Management & Internal Relationships

• Foster positive working relationships across departments to encourage collaboration and teamwork.
• Lead, coach, mentor, and motivate team members to consistently deliver high-quality work.
• Support career development through regular performance reviews and professional coaching.
• Promote a culture of professionalism, honesty, respect, accountability, and continuous improvement.

Commercial Management

• Contribute to the Agency’s financial performance by improving profitability and maximizing revenue opportunities.
• Monitor billing procedures and proactively alert management to anticipated changes in billing, income, or potential write-offs.
• Drive account growth by maximizing billings and identifying additional revenue opportunities.

Project Management

• Set the creative context for client business by understanding brand communication needs and client objectives.
• Evaluate creative work critically and take responsibility for the quality of ideas presented to clients.
• Present and sell creative work with confidence, ensuring client buy-in and alignment.
• Oversee client approvals and ensure the approval process is managed efficiently.
• Inspire project teams through innovative briefing techniques while providing clear business context, vision, and strategic direction.

Minimum Requirements:

• Minimum of 7 years’ experience in account management within an agency environment, including senior account management responsibilities.
• At least 5 years’ experience leading, developing, and managing high-performing teams.
• Proven experience managing integrated communication strategies covering Brand PR, Digital, Creative, Stakeholder Engagement, and related disciplines.
• Strong strategic thinking with the ability to identify innovative solutions and opportunities.
• Excellent project management skills with proven experience in project scoping, planning, and execution.
• Demonstrated business development success with a proven track record of winning new accounts.
• Excellent written, verbal, presentation, and proposal development skills.

KEY PERFORMANCE INDICATORS (KPIs):

• Lead the Agency’s media influence across multiple sectors through the development of measurable media influence programmes and team training initiatives.
• Provide editorial leadership by contributing thought leadership and editorial content alongside the Editorial team, measured quarterly.
• Lead assigned client accounts effectively while preparing and delivering monthly client activity reports, measured through client satisfaction and reporting quality.
• Drive integration across existing and new business while actively participating in new business opportunities and pitches.
• Complete strategic planning training through the company’s WARC platform within the required 10-week period.
• Mentor and coach at least one direct report, with progress measured quarterly.

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POSITION OVERVIEW

• As a Designer in our Creative team, you’ll transform ideas into visual experiences that cut through the noise and connect with audiences. From social content and campaign rollouts to branding and experiential design, you’ll bring a fresh, detail-oriented, and culturally relevant approach to every project.
• Working alongside Art Directors, Copywriters, and Strategists, you’ll help create impactful work that doesn’t just exist on a page or screen—but leaves a lasting impression.

KEY RESPONSIBILITIES:

Creative Execution

• Translate creative concepts into high-quality visual assets across print, digital, motion, and experiential platforms.
• Apply brand guidelines while keeping creative work fresh, engaging, and culturally relevant.
• Produce polished, pixel-perfect, and production-ready assets for social media, campaigns, marketing materials, and brand communications.

Collaboration

• Work closely with Art Directors, Copywriters, Strategists, and fellow Designers to bring creative concepts to life.
• Collaborate with digital, production, and account teams to ensure designs are executed seamlessly across multiple platforms.
• Contribute positively to brainstorming sessions and creative reviews by sharing ideas and constructive feedback.

Innovation & Craft

• Continuously explore emerging design tools, techniques, and creative technologies to enhance creative output.
• Stay informed on design trends, cultural movements, digital experiences, and platform developments to create work that feels current and impactful.
• Bring curiosity, experimentation, and craftsmanship into every project.

REQUIRED SKILLS & KNOWLEDGE:

Design Skills

• Advanced proficiency in Adobe Creative Cloud, including Illustrator, Photoshop, and InDesign.
• Working knowledge of Adobe After Effects, motion graphics, or 3D software such as Cinema 4D or Blender is an added advantage.
• Strong understanding of typography, layout, colour, composition, visual hierarchy, and branding principles.

Mindset & Attributes

• Highly detail-oriented with a commitment to delivering exceptional creative quality.
• Curious, proactive, and eager to learn, grow, and embrace constructive feedback.
• Strong organizational and time management skills with the ability to manage multiple projects and deadlines.
• Collaborative team player with excellent communication and interpersonal skills.

Experience

• 2–4 years’ experience in a professional design role within an agency, in-house creative team, or freelance environment working with recognised brands.
• Demonstrated experience delivering integrated campaigns across digital, print, and social media platforms.
• A strong portfolio showcasing creativity, versatility, originality, and high-quality execution across multiple design disciplines.
• Experience working within established brand guidelines while developing campaign assets at scale.

Education

• Diploma or Degree in Graphic Design, Visual Communication, Digital Media, or a related creative discipline.
• Equivalent practical experience supported by an exceptional portfolio will also be considered.

SUCCESS LOOKS LIKE:

• Consistently delivers high-quality creative assets that are on-brand, on-brief, and delivered on time with minimal revisions.
• Produces work that earns positive internal recognition and client feedback for creativity, quality, and execution.
• Regularly contributes fresh ideas that become part of successful campaigns.
• Demonstrates continuous professional growth, taking ownership of increasingly complex projects independently.
• Builds a reputation as a trusted creative partner who consistently brings ideas to life with excellence and attention to detail.

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POSITION OVERVIEW

• The Account Manager is responsible for delivering client value through the effective management of client projects and ensuring the smooth day-to-day running of assigned accounts. This role proactively manages the relationship between the Client and the Agency, ensuring projects are delivered on time, within budget, and to the highest quality standards.

KNOWLEDGE AREAS:

• Understanding of integrated marketing and its core disciplines, including advertising, digital marketing, public relations, and brand communications.
• Client relationship management and delivery of strategic communication initiatives.
• Project planning, commercial management, and budget control.
• Talent management, team collaboration, and stakeholder relationship building.

KEY DUTIES & RESPONSIBILITIES:

Client Management & Delivery of Client Strategy

• Continuously build knowledge of the client’s brand, products, services, and marketplace.
• Understand, articulate, and support the implementation of client strategies while providing strategic insight where required.
• Develop a deep understanding of clients’ businesses, industry trends, market dynamics, and competitive landscapes.
• Identify client challenges, participate in brainstorming sessions, and evaluate creative ideas alongside internal teams and clients.
• Respond promptly and professionally to client requests, ensuring they remain informed on project progress and deliverables.
• Act as a trusted day-to-day advisor, supporting the successful implementation of client activities.
• Assist in the development and execution of integrated strategic communication plans across multiple business functions.

Project & Commercial Management

• Manage project timelines, budgets, and resources to ensure efficient delivery of all assigned work.
• Ensure projects are completed on schedule, within scope, and within approved budgets.
• Monitor work in progress to ensure all completed work can be reconciled and billed accurately.
• Ensure invoices are issued promptly and correctly.
• Coordinate reconciliation meetings with suppliers where required to maintain accurate financial records.

Talent Management & Relationship Building

• Lead and inspire cross-functional project teams to consistently deliver exceptional client outcomes.
• Create actionable development plans for team members through regular coaching, mentoring, and constructive feedback.
• Delegate responsibilities effectively while maintaining accountability across the team.
• Ensure clear and consistent communication by distributing contact reports, briefs, meeting minutes, timing plans, and market updates.
• Motivate project teams during challenging periods while maintaining project momentum and team morale.
• Build and maintain strong relationships with clients, suppliers, and both internal and external stakeholders.
• Foster positive, professional, and long-lasting client relationships that support business growth.

REQUIRED ATTRIBUTES:

• Confident and assertive with the ability to champion the Agency’s ideas, recommendations, and value proposition.
• Strong collaborative mindset with the ability to achieve results through effective teamwork.
• Demonstrated experience in planning, strategic insight, and business analysis.
• Previous experience within an integrated marketing, advertising, communications, or public relations agency.
• Working knowledge of agency planning frameworks, processes, and capabilities.
• Excellent presentation and communication skills with the ability to simplify complex ideas for diverse audiences.
• Strong storytelling and strategic thinking skills with the ability to develop compelling narratives that secure client buy-in.