Careers at Beacon of Hope Vocational Training

POSITION SUMMARY

This position is responsible for supporting the administrative operations at the Beacon Technical Training Institute. The incumbent will play a key role in ensuring smooth and efficient day-to-day operations of the assigned department. He/ She will provide comprehensive administrative, secretarial, and logistical support, maintain organized records, manage departmental communication, and create a professional and welcoming environment for visitors, staff, and students. This role requires excellent organizational skills, attention to detail, and the ability to multitask in a dynamic academic setting.

Key Responsibilities:

• Serve as the first point of contact for visitors and clients, ensuring professional reception and assistance.
• Provide administrative and secretarial support to departmental staff, including scheduling, correspondence, and document preparation.
• Support procurement processes, manage office inventory, and ensure prudent use of supplies.
• Assist students with general inquiries and document handling.
• Organize and support departmental meetings and events.
• Maintain accurate records, including financial and student-related data.
• Handle incoming and outgoing communications professionally.

Qualifications & Experience:

• Diploma in Business Administration, Front Office Operations, or Secretarial Studies.
• At least 2 (two) years of experience in a similar administrative role, preferably within an academic or institutional setting.

Key Skills and Competences:

• Excellent communication and interpersonal skills.
• Strong computer skills (MS Word, Excel, PowerPoint, QuickBooks, and desktop publishing).
• Good typing and basic bookkeeping skills.
• High level of integrity, organizational ability, and self-drive.
• Ability to multitask and work well with minimal supervision.
• Strong public relations and customer care skills.

Method of Application

POSITION SUMMARY

This position is responsible for supporting the finance department in managing the day-to-day financial operations of the Beacon of Hope school and Technical Training Institute. The incumbent will be responsible for handling day-to-day financial operations, maintaining accurate financial records, preparing reports, and supporting compliance with accounting standards and institutional policies. This position plays a critical role in promoting transparency, accountability, and financial efficiency, while aligning with the broader strategic goals and educational mission of BOH.

Key Responsibilities:

• Prepare and submit monthly financial and petty cash reports.
• Reconcile and maintain petty cash systems for various departments.
• Generate bi-weekly sales reports from the Hospitality Department.
• Invoice and receipt student payments through the Student Management Information System (SMIS).
• Compile departmental requisitions and follow up with the main account’s office.
• Assist in internal and external audit preparations.
• Support compliance with financial policies and procedures.

Qualifications and Experience:

• Higher Diploma in Finance, Accounting, or related field.
• CPA part I
• Minimum of 2 years’ relevant work experience, preferably in a school set-up, college or university.

Key Competencies:

• Proficient in QuickBooks and student management systems.
• Excellent communication, interpersonal, and reporting skills.
• High level of integrity and attention to detail.
• Ability to work independently and meet deadlines.
• Fluent in English and Kiswahili (spoken and written).
• Strong interest or experience in academic instruction is a plus.

Method of Application

JOB PURPOSE

To provide essential support in the daily operations of the college library by assisting in the organization, circulation, and maintenance of learning resources. The Library Assistant fosters a conducive learning environment by helping students and staff access information efficiently, promoting literacy and research skills, and ensuring the library remains a well-managed, welcoming space aligned with the institution’s academic goals.

 Key Responsibilities

R1. Library Operations Support

• Assist in organizing, shelving, cataloguing, and classifying library materials.
• Manage circulation services including lending, returning, and renewing of books.
• Maintain order and cleanliness within the library space.

R2. User Assistance

• Help students and staff locate and use library resources effectively.
• Provide front-desk support and answer basic user queries.
• Guide users in the use of digital resources and library equipment.

R3. Resource Handling & Maintenance

• Support in updating inventory records of books, journals, and other materials.
• Assist in labeling, covering, repairing, or withdrawing damaged or outdated materials.
• Monitor book returns and follow up on overdue items.

R4. Library Promotions & Activities

• Help organize library displays, events, and orientations.
• Support outreach activities including newsletters or reading promotions.
• Collect user feedback and relay it to the Librarian for service improvement.

R5. Documentation & Security

• Keep accurate records of daily circulation and library usage.
• Support the safe storage and handling of library books, equipment, and confidential documents.
• Help ensure security and order in the library premises.

Other Duties and Responsibilities

• Perform any other duties as may be assigned by the management from time to time

KNOWLEDGE, SKILLS AND ABILITIES

• (The knowledge, skills and abilities may be required through a combination of formal schooling, self-education and prior experience or on-the-job-training).

Level of Education

• At least KCSE/ “O” Level or equivalent high school certificate mean grade of B-
• Diploma in Library and Information Science or related field.

Specialized Training/Professional Qualifications

• Basic knowledge of library systems and digital tools.

Competencies/Abilities/Skills Required

• Good organizational and record-keeping skills.
• Customer service orientation.
• Basic ICT skills and familiarity with library software.
• Ability to work collaboratively in a team.
• Attention to detail and high sense of responsibility.

Relevant Job Experience

• At least 1 year of experience in a library or academic institution (internship or volunteer experience may be considered).

Method of Application

JOB SUMMARY

This position is responsible for leading business growth, client retention, and strategic relationship management efforts by onboarding insurance and corporate clients, supporting credit control, and expanding access to Beacon of Hope Hospital’s services. The Officer will spearhead marketing initiatives, oversee insurance partnerships, and collaborate with finance and operations teams to ensure smooth service delivery and revenue optimization.

KEY RESPONSIBILITIES

R1. Business Development & Marketing

• Identify and engage new corporate, institutional, and insurance clients (e.g. schools, NGOs, companies).
• Represent the hospital in exhibitions, wellness days, stakeholder forums, and strategic networking events.
• Promote hospital services to both insured and self-pay clients through outreach activities and direct engagement.
• Develop and implement campaigns aligned with hospital strategic goals.
• Produce tailored marketing materials (brochures, presentations, digital content).

R2. Insurance & Corporate Onboarding

• Initiate onboarding of insurance companies and corporate clients, ensuring documentation and contracts are executed.
• Coordinate with billing and clinical teams for smooth service provision and client setup.
• Manage communication and compliance with partner organizations.

R3. Client Relationship Management

• Act as the primary contact for insurance and corporate clients.
• Resolve complaints, collect feedback, and ensure positive service experiences.
• Schedule client reviews and maintain strong rapport with stakeholders (HR teams, wellness units, etc.).

R4. Credit Control Support

• Liaise with the Accounts Office to follow up on payments, claims, and rejections.
• Maintain records of corporate credit utilization and expected reimbursements.
• Monitor insurance account performance and flag financial risk areas.

R5. Reporting & Strategy

• Prepare monthly reports on acquisitions, revenue performance, feedback, and market trends.
• Review competitor service packages and suggest ways to improve the hospital’s market positioning.
• Support pricing, packaging, and promotional adjustments based on market insights.

R6. Other Duties and Responsibilities

• Perform any other duties as may be assigned by management.

KNOWLEDGE, SKILLS AND ABILITIES

These may be acquired through formal education, professional training, prior experience, or on-the-job development:

Level of Education

• Bachelor’s degree in Marketing, Business Administration, Healthcare Management, or a related field.

Specialized Training/Professional Qualifications

• Additional marketing certification(s) from a reputable institution is an added advantage.

Competencies/Abilities/Skills Required

• Excellent interpersonal, communication, and negotiation skills.
• Strong networking and relationship-building capacity.
• Ability to work independently and collaboratively within multidisciplinary teams.
• Professional, proactive, and client-focused mindset.
• Knowledge of hospital operations, healthcare financing, and credit control processes.

Relevant Job Experience

• Minimum 3 years of relevant experience in healthcare, insurance, or business development settings.
• Proven ability in handling insurance partnerships, corporate engagement, and claims processes.