Essential Obligations:

Screen, expect and deal with the live effort to guarantee an incredible client experience.
Oversee ongoing armada limit.
Lead the correspondence with the armada for progressing orders.
Give organized and activity capable everyday criticism to the operations chiefs.
Guarantee a smooth activity by organizing correspondence with Live Operations support, clients, messengers, and other functional divisions.
Guarantee that quality confirmation checks are finished and kept up with.
Help clients with item determination and estimating to further develop transportation courses.
Screen conveyances, guaranteeing consumer loyalty and keeping up with precise logs of all transportation and products.
Abilities:

You are lined up with our organization esteems and order them both in your own and proficient life
Viable English composed and relational abilities
PC capability in MS Office, G-docs and call focus hardware/programming programs
Coordinated and consistent, ready to adjust rapidly to changing arrangements and methods.
Should have the option to fill in as a feature of a group in a quick moving and compelled climate,
discussing really with the two partners and clients and adhering to verbal and composed directions.
Should have the option to productively take care of issues connecting with dispatch of requests locally.
Capabilities:

Degree/recognition level in a Business or Sociologies related field, or having comparable work insight (6 + months).
Past call community experience is required or if nothing else 1year involvement with a comparative job.
Capability in English (Great verbal and composed relational abilities)
PC Education: Information and Trust in MS office
No less than 1-2 years’ insight of deals or promoting in a B2B climate
Deals and showcasing best practice/information on current apparatuses (for example CRM instruments)
Swahili or some other nearby language is a benefit
The position preferably looks for people dwelling along WAIYAKI WAY because of the idea of work
Strategy for Application
Candidates who meet the necessities expressed above ought to send their applications and nitty gritty CVs with a day – time Phone number to the email address: jobs1@hcsafrica.com. Demonstrating Call Center Specialist on the Title with your area. Up-and-comers Should demonstrate their Current and Anticipated compensations.