SilverOak Café: A Rising Star in Nairobi’s Hospitality Scene
SilverOak Café is quickly making a name for itself in Nairobi’s dynamic hospitality landscape. Renowned for its vibrant dining experiences, outstanding customer service, and flavorful international cuisine, SilverOak offers more than just meals—it creates memories. Driven by a mission to create a warm, inviting atmosphere while delivering memorable culinary experiences through professionalism, teamwork, and dedication, the café is expanding its footprint and redefining premium casual dining in the city.
SilverOak Café Careers List:
1. Waitresses (6 Pos.)
2. Bar Staff (Baristas) (4 Pos.)
3. Chefs (6 Pos.)
4. Stewards (3 Pos.)
5. Hostesses (3 Pos.)
APPLICATION LINK IS AT THE BOTTOM
UPDATED ON 18TH APRIL 2025
Company Details
- Name: SilverOak Café
- Headquarters: Nairobi, Kenya
- Industry: Hospitality – Café and Restaurant Services
- Established: Operational by 2025 (founding date undisclosed)
- Branches:
- Spring Valley, Nairobi
- New: Promenade Mall, Rhapta Road, Westlands (opened April 2025)
- Ownership: Privately owned
- Team: Growing, with 22 new hires announced for the latest branch
Operations
Business Model
SilverOak Café operates as a full-service café, blending high-end service with a cozy, inviting atmosphere. The brand focuses on:
- High-quality food preparation using fresh ingredients
- Beverage artistry, including specialty coffee and fresh juices
- Impeccable customer service through well-trained, friendly staff
Services
- Dining: Offers international dishes with creative flair and consistent quality
- Beverages: Barista-crafted coffee, espresso, tea, and freshly pressed juices
- Hospitality: Staff—from hostesses to waitresses—ensure seamless, enjoyable experiences
Target Market
SilverOak Café caters to:
- Local residents
- Professionals and businesspeople
- Tourists seeking high-end dining
- Individuals looking for an intimate café experience in Nairobi’s upscale neighborhoods
Expansion and Growth
New Branch Launch
In April 2025, SilverOak opened a new outlet at Promenade Mall on Rhapta Road, Westlands. This bustling location positions the brand in one of Nairobi’s trendiest commercial districts, making it easily accessible to a vibrant and diverse customer base.
Hiring Initiative
To support the new branch, SilverOak Café launched a hiring campaign for 22 positions, including:
- Chefs (6) – Experts in international cuisine
- Waitresses (6) – With a focus on customer satisfaction
- Bar Staff (4) – Skilled in beverage preparation
- Hostesses (3) – The first touchpoint for guests
- Stewards (3) – Maintaining hygiene and cleanliness
Candidates residing in or near Westlands were especially encouraged to apply, reflecting the company’s commitment to community engagement and operational efficiency.
Growth Strategy
SilverOak’s expansion is anchored in:
- Opening strategically located outlets
- Delivering consistently excellent food and service
- Building a loyal customer base across Nairobi
Organizational Structure
Key Roles
- Chefs: Ensure timely and high-standard food preparation
- Baristas: Craft signature beverages with precision
- Waitresses: Deliver professional, warm, and prompt service
- Hostesses: Create positive first impressions and manage guest flow
- Stewards: Maintain cleanliness and kitchen support
Workforce Philosophy
- Teamwork and collaboration are central to operations
- Employees receive on-the-job training to grow and excel
- Staff development is a continuous priority
Diversity and Inclusion
SilverOak Café is an equal opportunity employer, committed to creating an inclusive work environment. Both men and women are encouraged to apply, especially in traditionally gendered roles like hostesses or stewards.
Financial Performance
While exact financial figures are not publicly available, SilverOak Café shows strong indicators of financial health:
- Investment in new branches suggests stable growth
- Hiring multiple roles reflects confidence in rising customer demand
- Consistent service delivery points to a loyal customer base
Leadership
Although the identities of the founders or executive leadership are not disclosed, SilverOak’s day-to-day operations are managed by an experienced hospitality-focused management team. This team is instrumental in:
- Making strategic hiring decisions
- Overseeing branch performance
- Ensuring consistency in food and service quality
Strategic Initiatives
Brand Positioning
SilverOak Café is positioned as a premium brand offering global cuisine in a lively and upscale setting. The café sets itself apart with:
- A commitment to memorable customer experiences
- A distinct aesthetic and atmosphere
- A focus on culinary creativity and service excellence
Community Engagement
The café supports the Westlands community by:
- Hiring local talent
- Creating social and economic value through employment
- Offering Nairobi’s residents a unique, refined dining option
Operational Excellence
SilverOak enforces strict standards for:
- Hygiene
- Food safety
- Beverage consistency
- Customer interactions
All staff receive training to ensure high standards are met across both branches.
Challenges
Despite its upward trajectory, SilverOak Café faces several industry-specific challenges:
- Market Competition: Nairobi’s hospitality space is bustling, requiring constant innovation
- Staff Turnover: Common in hospitality, making retention strategies critical
- Operational Scaling: Ensuring consistent quality during rapid expansion
- Supply Chain: Maintaining ingredient availability for international dishes
The management team addresses these proactively through robust internal systems and training programs.
Corporate Social Responsibility
Inclusive Hiring
SilverOak is committed to diversity and ethical hiring, with clear policies against any form of exploitation. The café:
- Rejects any form of recruitment fees or bribes
- Ensures a transparent hiring process
- Offers equal opportunities regardless of background or gender
Local Impact
By hiring from neighborhoods like Westlands, SilverOak Café contributes to community development and supports economic inclusivity.
Contact Information
- Email (for applications): careers@silveroakcafe.co.ke
- Application Drop-Off: Spring Valley Branch, Nairobi
- New Branch Location: Promenade Mall, Rhapta Road, Westlands
- Social Media: Active on community job forums like Opportunities for Young Kenyans on X (formerly Twitter)
SilverOak Café Careers Application & Conclusion
SilverOak Café is not just another café in Nairobi—it’s a brand that embodies passion, creativity, and professionalism. As it grows its presence across the city, the café remains committed to delivering outstanding food, top-tier service, and a welcoming environment. With a community-first approach and a strong foundation in hospitality excellence, SilverOak Café is poised to become a household name in Kenya’s dining scene.
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