Safaricom Careers; A Comprehensive Company Profile
Introduction
Safaricom PLC is the leading telecommunications company in Kenya, renowned for its innovative services in mobile communication, internet connectivity, and financial technology. The company has played a crucial role in transforming Kenya’s digital landscape and is widely recognized for its flagship mobile money platform, M-Pesa. With a strong commitment to customer satisfaction, financial inclusion, and technological advancements, Safaricom continues to be a dominant force in the East African region.
Safaricom Careers; jobs list:
7th, April
1. Territory Business Lead
2. Fixed Service Fulfillment Lead
3. Fixed Service Experience Lead
4. Data Analytics Operations Engineer
5. Senior Manager – Fixed Technical Support
application link is at the bottom
last updated on 7th, April 2025
24th, March
2. Engineer – Fixed Solutions Architecture
3. Engineer – Fiber To The Home & Business Plan & Design
application link is at the bottom
last updated on 24th, March 2025
Safaricom Careers; Company Overview
- Company Name: Safaricom PLC
- Founded: 1997
- Headquarters: Safaricom House, Nairobi, Kenya
- Industry: Telecommunications, Mobile Money, Internet Services
- Stock Listing: Nairobi Securities Exchange (NSE: SCOM)
- Parent Company: Vodafone Group PLC (owns a significant stake)
- CEO: Peter Ndegwa (as of recent updates)
- Employees: Over 6,000 direct employees and thousands of indirect jobs created
History & Growth
Safaricom started as a department within Telkom Kenya in 1993 before becoming an independent company in 1997. The company launched commercial GSM services in 2000, providing mobile voice and data services. Over the years, Safaricom has expanded its operations by introducing revolutionary products such as M-Pesa, Fiber Internet, and 5G technology, positioning itself as a leader in Kenya’s digital transformation.
Core Services & Products
1. Mobile Communication Services
Safaricom provides voice and SMS services across Kenya. The company has consistently improved its network coverage, reaching even remote areas with 2G, 3G, 4G, and 5G connectivity.
2. M-Pesa – The Mobile Money Revolution
Launched in 2007, M-Pesa is one of the world’s most successful mobile money platforms. It enables users to send and receive money, pay bills, access loans, and conduct business transactions conveniently. Some key M-Pesa services include:
- M-Pesa PayBill & Till Numbers – Businesses and individuals can receive payments.
- Fuliza – A short-term overdraft facility.
- M-Shwari – A savings and loans product in partnership with NCBA Bank.
- KCB M-Pesa – A savings and credit facility in collaboration with KCB Bank.
3. Internet & Data Services
Safaricom offers mobile data bundles, home fiber internet, and enterprise connectivity solutions. It has been at the forefront of 5G deployment, providing ultra-fast internet speeds to users.
4. Enterprise & Cloud Solutions
Through Safaricom Business, the company provides corporate solutions such as:
- Cloud computing and hosting services
- Cybersecurity solutions
- IoT (Internet of Things) technology
- Bulk SMS and communication platforms
5. E-Commerce & Digital Services
Safaricom has expanded into digital services, offering Masoko (an online marketplace), Songa (a music streaming platform), and DigiFarm (agriculture-based digital solutions).
Market Leadership & Achievements
- Largest telecom provider in Kenya, serving over 42 million customers.
- M-Pesa processes billions of transactions annually, making it a global benchmark in mobile money.
- First to introduce 5G technology in Kenya.
- Award-winning company, recognized for innovation, customer service, and corporate responsibility.
Corporate Social Responsibility (CSR)
Safaricom is deeply involved in CSR activities through the Safaricom Foundation, focusing on:
- Education – Building schools and supporting digital learning.
- Healthcare – Funding medical programs and maternal health services.
- Environmental Conservation – Investing in tree planting and clean energy.
- Youth Empowerment – Supporting entrepreneurship and innovation programs.
Financial Performance
Safaricom remains one of the most profitable companies in East Africa, consistently posting strong revenue growth. Its key revenue streams include:
- Voice services
- M-Pesa transactions
- Data and internet services
- Enterprise solutions
In recent financial years, M-Pesa has surpassed voice revenue, showing the increasing reliance on digital financial services.
Future Prospects
Safaricom is focused on:
- Expanding M-Pesa beyond Kenya, with a presence in Tanzania, Ethiopia, and other African markets.
- Investing in 5G and advanced digital solutions to improve connectivity.
- Diversifying into financial services, including micro-loans and insurance.
The company continues to innovate and adapt, ensuring that it remains a leader in Africa’s telecommunications and fintech industry.
Safaricom Careers; Conclusion:
Safaricom PLC is more than just a telecom company – it is a technology and financial services powerhouse that has revolutionized Kenya’s digital economy. From pioneering mobile money solutions to deploying cutting-edge 5G networks, Safaricom remains a model of innovation, financial inclusion, and customer satisfaction. With its strong market position, strategic partnerships, and continued investments in technology, the future looks promising for Kenya’s most valuable brand.
Safaricom Careers; How To Apply For Safaricom Careers?
7th, April
- Territory Business Lead
- Fixed Service Fulfillment Lead
- Fixed Service Experience Lead
- Data Analytics Operations Engineer
- Senior Manager – Fixed Technical Support
24th, March
- Database Administrator
- Engineer – Fixed Solutions Architecture
- Engineer – Fiber To The Home & Business Plan & Design
- We would like to thank you all sufficient for taking an intrigued in applying for Safaricom Employments. We offer an imaginative and ceaseless career improvement environment with an comprehensive preparing program.
- So what are you holding up for, take steps forward presently and drop your total CV as per assembly the qualification criteria. Our profoundly esteemed HR group will survey your work application and will get informed. In case your continue gets shortlisted.