Technical Sales Representative role in Nairobi at Pundit Space

Technical Sales Representative role overview:

• Actively pursue, convert, and close projects involving technical products and services in line with established sales targets.
• Provide detailed product information to walk-in clients in the showroom, ensuring they understand the features and benefits of our products for the assigned region.
• Work closely with the FTS team to understand clients’ construction and technical needs and generate tailored quotations that address their specific requirements.
• Negotiate product pricing and terms with potential clients, ensuring all agreements align with the company’s pricing policies and product offerings.
• Prepare accurate and detailed quotations for clients based on their technical requirements and project specifications.
• Regularly follow up with clients on generated quotations to ensure timely closure and resolve any questions or concerns.
• Collaborate with the finance team to confirm client payments and provide invoicing support as needed.
• Work with the dispatch team to ensure the timely and accurate delivery of goods to clients, ensuring satisfaction.
• Conduct regular field visits in the assigned region to identify new business opportunities and expand the customer base.
• Make after-sales calls to assess client satisfaction with products and services, providing technical support when necessary.
• Develop and maintain strong, long-lasting business relationships with clients in the assigned region, ensuring a steady pipeline of business.
• Maintain an up-to-date database of consultants, contractors, and potential clients to support ongoing business development efforts.
• Address and resolve customer complaints quickly and efficiently, ensuring overall customer satisfaction.
• Conduct market intelligence activities to gather insights on competitors, helping guide management decisions on product offerings and sales strategies.
• Prepare and submit daily sales reports and weekly pipeline updates in a timely and organized manner.
• Perform any other duties or responsibilities as assigned by the supervisor to support team success.

What Technical Sales Representative role Bring:

• Experience: A minimum of 3 years in technical sales or a related field, with a proven track record of meeting or exceeding sales targets.
• Education: A Bachelor’s degree in Engineering, Commerce Business, Marketing, or a related field.
• Skills: Strong negotiation, communication, and interpersonal skills, with the ability to explain complex technical products in a clear and compelling way.
• Have a valid driver’s license
• Technical Knowledge: A solid understanding of technical products and services, particularly in construction or related industries.
• Tech-Savvy: Proficiency in Sage, Senri, Microsoft Office Suite, and other relevant tools for sales and reporting.
• Proactive & Results-Driven: A self-motivated and proactive individual with a focus on results and customer satisfaction.
• Problem-Solving: Strong problem-solving abilities to address client concerns and provide tailored solutions.
• Team Collaboration: Ability to work collaboratively with cross-functional teams such as finance, dispatch, and management.