• Lead, train, and manage the security staff, ensuring they are aware of and follow all security protocols.
  Name: Brites Management Services
  Industry: Consulting
• Description: Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and accurately. We have diverse staff of seasoned professionals who are passionate about value addition to our clients. We deliver our services in a professional manner offering expertise support that amplifies a company’s potential by having a systematic process to not only offer the best talents but also other performance monitoring services. Over the years, we have acted as a preferred and the best Recruitment and HR Consultancy Company in Kenya, Africa, Middle East and handling assignments from all corners of the world. With our vast experience and in depth understanding of international recruitment procedures,

  e and support to the security personnel on shift, including managing assignments, monitoring performance, and ensuring discipline.

Monitoring and Patrolling:

• Oversee the security of the premises by performing regular rounds and ensuring that all areas are secured, including guest rooms, common areas, and back-of-house operations.
• Monitor CCTV systems to ensure a safe environment and promptly address any security concerns.

Guest & Staff Safety:

• Respond to emergencies and security incidents promptly, ensuring the safety of all guests and staff members.
• Implement and manage procedures for guest safety, including the handling of lost items and guest inquiries related to security.

Reporting and Documentation:

• Maintain detailed records of security-related incidents, accidents, and suspicious activities.
• Report to management regularly about security issues, incidents, and improvements.
• Coordination with Authorities:
• Liaise with local law enforcement and emergency services when required for assistance with incidents, investigations, or other security matters.

Compliance:

• Ensure compliance with hotel security policies, local regulations, and legal requirements.
• Maintain an updated knowledge of security practices and industry trends.

Customer Service:

• Provide high-level customer service while maintaining the security of the property.
• Ensure that security team members are polite, approachable, and professional in their interactions with guests and staff.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• At least 2 years of experience as a security supervisor or in a similar supervisory role within the hospitality or security industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and manage emergencies efficiently.
• Proficiency in the use of security equipment (CCTV systems, alarms, etc.).
• Good knowledge of security procedures, risk management, and safety protocols.