Company Details

Name: Staffing Solutions Network

Industry: Consulting

Website: https://staffingsolutionsnetwork.co.ke/

Description: Staff Network Solutions is a leading recruitment agency and HR consultancy firm based in Nairobi, Kenya. We specialize in providing a wide range of human resource solutions to businesses across diverse industries. Our team comprises competent Human Resource Management Professionals and Recruitment Officers with over 5 years of working experience, ensuring expertise and efficiency in every service we offer. We are committed to providing our clients with the best HR solutions and recruitment services. Our services include recruitment, training, HR consultancy, and payroll management. We are dedicated to helping businesses grow by providing them with the right talent and HR solutions that align with their goals and objectives.

Job Description

The Receptionist will be the first point of contact for guests at the hotel, providing exceptional customer service and ensuring a smooth check-in and check-out experience. The ideal candidate will create a welcoming atmosphere and attend to guests’ needs professionally.

• Minimum Experience: Degree or diploma in any relevant field.
• Experience Level: Entry Level
• Experience length: 2 years

Job Description/Requirements

Responsibilities

• Greet and welcome guests as they arrive at the hotel.
• Handle guest check-ins and check-outs, including processing payments.
• Answer phone calls and respond to emails, providing accurate information about the hotel’s services and amenities.
• Manage bookings, reservations, and cancellations using the hotel’s system.
• Address and resolve guest complaints or issues promptly and professionally.
• Collaborate with other hotel departments to ensure seamless operations.

Minimum Requirements & Responsibility

• 1-2 years of experience in a similar role within the hospitality industry.
• Degree or diploma in any relevant field.
• Excellent communication and interpersonal skills.
• Proficient in computer systems and hotel booking software.
• Strong organizational and multitasking abilities.
• A professional appearance and friendly demeanor.

How to Apply

Interested candidates should send their CVs to recruitment@staffingsolutionsnetwork.co.ke with the subject line “Application for Hotel Receptionist” by 6^th December 2024. Only shortlisted candidates will be contacted.

Application Deadline: 06 December, 2024

Salary: kshs. 20,000

Education: Degree, Diploma

Employment Type: Full Time