HR Coordinator at Taita Hills Safari Resort & Spa

Roles and Responsibilities

• Ensure adherence to and continuous improvement of HR operational policies and processes
• Assist with recruitment, performance management, staff discipline, and HR administration
• Coordinate staff accommodation, facilities, and transport
• Oversee cleanliness and comfort in employee accommodation, canteen, and restrooms
• Promote good employee conduct and manage disciplinary procedures when needed
• Ensure annual appraisals are completed, and follow up on development needs
• Assist with communication of key messages to staff
• Maintain confidential staff files, documents, and pay scale information
• Manage payroll in line with budget guidelines
• Promote employee communication channels and encourage feedback
• Maintain positive relationships with staff representatives and resolve grievances
• Assist in organizing employee events (staff meetings, parties, community service, etc.)
• Support staffing and training needs to enhance operations
• Ensure compliance with legal and statutory requirements

Qualification and Experience

• Bachelor’s Degree or Higher Diploma in Human Resource Management or a related field
• At least 3 years of experience in a similar role within a hotel setting
• Strong interpersonal and communication skills
• Proven leadership and team management abilities
• Proficient in both oral and written English
• Excellent computer skills (MS Word, Excel, Outlook)
• Member of the Institute of Human Resource Management (IHRM).

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