Hospitality Services

Full Time
Employment Info

DDHS/06/2024-25 
Job Purpose

  • Hospitality Services. The purpose of this role is to provide exceptional hospitality services including housekeeping and catering; and creating a positive experience for guests/clients at the School.

Job Descriptions

Duties and responsibilities at this level will include:-
  • Coordinating development, implementation and review of hospitality service policies, standards, procedures and guidelines;
  • Coordinating development, implementation, maintenance and review of professional standards and quality assurance in the provision of hospitality service;
  • Spearheading setting of hospitality standard operating procedures;
  • Ensuring efficient organization and management of accommodation facilities, kitchen and catering areas, housekeeping and laundryservices; maintaining records and inventory of all housekeeping and catering facilities and equipment and stock control at the School;
  • Monitoring and ensuring compliance to health, safety and environmental regulations in the provision of hospitality services;
  • Coordinating setting of performance targets and work plans;
  • Coordinating planning, budgeting and requisitioning for Hospitality Services;
  • Coaching and mentoring staff; and
  • Building capacity and managing performance of the Hospitality Services.

Job Specifications

For appointment to this grade, an officer must have:-

  • At least twelve (12) years cumulative relevant work experience, three (3) in the grade of Assistant Director, Hospitality Services or in a comparable position;
  • Bachelor’s degree in either Hotel and Catering Management or Hotel and Hospitality Management or its equivalent qualifications from a recognized institution;
  • Master’s degree in either Hotel and Catering Management or Hotel and Hospitality Management or its equivalent qualifications from a recognized institution;
  • Certificate of medical examination in line with the Food, Drugs and Chemical Substance Act;
  • Membership to a relevant professional body where applicable;
  • Certificate in a Leadership or Governance Course lasting not less than six (6) weeks from a recognized institution;
  • Certificate in computer applications; and
  • Shown merit and ability as reflected in work performance and results.

Method of Application

The School is seeking suitably qualified candidates to fill vacant positions. Detailed information about the specific positions, duties and responsibilities, minimum requirements and the online application form is available at KSG website; www.ksg.ac.ke;

Applicants shall be required to fill the KSG online Job Application Form accessible via http://jobs.ksg.ac.ke/careers/ and submit a print out of the duly completed Job Application Form, label the envelope by indicating the Job Reference Number. You may either post or deliver your application to the address below so as to be received on or before Tuesday, 3 rd December 2024;

Director General
 Kenya School of Government
 P.O. Box 23030 – 00604
 Nairobi, KENYA.

Shortlisted candidates will be required to present both original and certified copies of their academic and professional certificates from the issuing institution;

Minorities and people with disabilities are encouraged to apply. Canvassing will result in automatic disqualification.

Interested and qualified? Go to Kenya School of Government on jobs.ksg.ac.ke to apply

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