Summit Recruitment and Search
Front of House Manager
- Experience5 years
- Location Nairobi
- Job Field Hospitality / Hotel / Restaurant
- Company Summit Recruitment and Search
Front of House Manager Duties
- Host a cosmopolitan selection of clients in any of the camps as required
- Host a selection of agent educational trips (both overnight stays as well as site inspections)
- Oversee guest excursions in conjunction with their guides, organising and setting up sundowners, bush meals, walking, etc.
- Ensure that tents and décor are well set and schedule their maintenance and replacement.
- Lead, mentor, and supervise all staff to uphold and exceed service standards,
- General safety and protection of all guests, staff, company property and company equipment
- Direct, coordinate and oversee the daily front-of-house operations of the camps and staff.
- Overseeing all food and beverage functions and developing and planning creative
- Reservation liaison and reporting in conjunction with the reservations/ground handling office
- Operating and using the online reservation system (ResRequest) to check the status of bookings and compile reservation reports.
- Collecting information and images for use in Blogs and social media.
- Writing guest reports after clients have departed for future reference.
- Maintain all records and provide a monthly management report.
Requirements
- Bachelor’s degree in Hospitality, Tourism or a related field.
- Minimum 5 years’ experience in a similar set up
- Reliable under pressure, able to multitask, make sound decisions, and adapt quickly to challenges.
- Comprehensive knowledge of the Maasai Mara region, including cultural sensitivity and local operations.
- Pay attention to detail and be customer-focused.
- Possesses good people, social and management skills and can lead a strong, diverse workforce.
- Ability to write reports and perform general administrative duties.
In the vibrant Kenyan job market, finding the perfect career opportunity has never been easier. Whether you’re looking for Jobs in Kenya or exploring Kenya Jobs, our platform is your ultimate destination for a seamless Job Search Kenya. We specialize in Recruitment Kenya, connecting top talent with leading companies across the nation. If you’re in the process of Hiring Kenya, our extensive database and targeted job listings ensure you find the best fit for your team. Start your journey with us today, where opportunities in Kenya are just a click away.
To apply for this job please visit ats.summitrecruitment-search.com.