Accor
Food & Beverage Manager
- Job Type Full Time
- Experience3 – 5 years
- Location Nairobi
- Job Field Hospitality / Hotel / Restaurant
Job Description
- Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality.
- Monitor inventory levels and order supplies as needed to maintain optimal stock levels.
- Ensure compliance with health and safety regulations and hotel policies.
- Assist in recruiting, training, and supervising food and beverage staff.
- Schedule staff shifts and manage labour costs effectively.
- Conduct regular performance evaluations and provide feedback to staff members.
- Address guest concerns and complaints promptly and professionally.
- Monitor guest feedback and implement improvements to enhance guest satisfaction.
- Foster a customer-focused environment and encourage staff to exceed guest expectations.
- Assist in preparing and managing the departmental budget.
- Monitor revenue and expenses, identifying opportunities to increase profitability.
- Implement cost control measures to optimize operational efficiency.
- Assist in developing and updating menus in collaboration with the culinary team.
- Ensure compliance with food safety standards and regulations.
- Monitor food quality and presentation to maintain brand standards.
- Coordinate and oversee events, banquets, and special functions.
- Work closely with the sales and catering teams to ensure successful event execution.
- Ensure timely communication and coordination with all departments involved in event planning.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
- Minimum of 3-5 years of experience in food and beverage management, preferably in a luxury hotel setting.
- Previous experience in banqueting as a manager or supervisor.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office, Opera Systems and other food & beverage management software is required.
- Knowledge of food safety and sanitation regulations.
- Ability to work flexible hours, including evenings, weekends, and holidays.
About Accor
We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. Were so much more than hotels were creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups . Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.
Method of Application
To apply for this job please visit jobs.smartrecruiters.com.