Credit Control Officer at Old Mutual Kenya

KEY TASKS AND RESPONSIBILITIES

• Credit Policy Enforcement: Implement and enforce the company’s credit control policies and procedures to ensure compliance with internal guidelines and regulatory requirements.
• Policyholder Management: Conduct credit checks on policyholders and potential clients to assess their creditworthiness and identify potential financial risks.
• Payment Collections: Track overdue premiums, follow up with policyholders via phone and correspondence, and manage accounts to ensure timely payment of outstanding balances.
• Carrying out aged debtors report analysis and taking appropriate action as per credit policy.
• Management of intermediary accounts and reconciliation of debtor accounts
• Preparation and presentation of credit control reports to management
• Conducting intermediary visits monthly to enhance relationships
• Stakeholder Coordination: Collaborate closely with internal departments (like sales, underwriting, and finance) to resolve discrepancies, facilitate client information, and ensure smooth collection processes
• Preparation of quarterly IRA reports
• Preparation of mid and end year audits

SKILLS AND COMPETENCIES

• Good communication skills
• Analytical Skills: The ability to analyze debtor aging reports and identify potential issues for write-offs or other actions
• Teamwork: A collaborative approach to work effectively with colleagues in various departments
• Motivation: A high-energy, self-motivated individual with initiative.
• Financial Acumen: Strong understanding of financial records, ledger accounts, and the ability to prepare financial statements and reports.

KNOWLEDGE & EXPERIENCE

• Minimum of 4 years relevant experience in Credit Control.
• Proven experience in a credit control or collections role, ideally within the insurance sector.

QUALIFICATIONS

• Bachelor’s degree in Finance, Accounting, or a related field.
• CPA(K), ACCA, or an equivalent professional qualification.