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I and M Bank Careers in Kenya

I&M Bank Careers

I&M Bank Limited: A Legacy of Financial Excellence in East Africa

I and M Bank Limited is a prominent commercial bank headquartered in Kenya and a key player in the East African financial landscape. As part of the I&M Group PLC, the bank offers a comprehensive range of banking, insurance, and financial services, with operations spanning Kenya, Uganda, Tanzania, Rwanda, and Mauritius.

Established in 1974 as Investments & Mortgages Limited, I&M Bank has evolved over five decades to become a dynamic institution recognized for its customer-first approach, digital innovation, and regional impact.

I&M Bank Careers
Image Source: picsart / I&M Bank Careers

I&M Bank Careers List:

1. Assistant Manager – Debt Recovery

2. Manager, Debt Recovery Unit

3. Senior Associate – Debt Recovery

4. Senior Associate, Credit Securities Documentation

5. Assistant Manager, Assurance

APPLICATION LINK IS AT THE BOTTOM

UPDATED ON 21ST APRIL

Company Details

I and M Bank’s headquarters are located at I and M Bank House, 2nd Ngong Avenue, Nairobi, Kenya. The bank operates within the financial services sector, offering retail, corporate, and institutional banking services, alongside insurance and wealth management solutions.

A wholly owned subsidiary of the publicly listed I&M Group PLC, the bank has a diverse shareholder base. Notable investors include British International Investment (UK), PROPARCO, DEG, and the International Finance Corporation (IFC).

With approximately 86 branches across East Africa, I&M Bank is licensed by the Central Bank of Kenya and regulated by the Capital Markets Authority, ensuring compliance and financial stability in all its operations.

History and Evolution

Since its founding in 1974, I and M Bank has charted a path of steady growth and strategic expansion:

  • 1980: Registered under the Banking Act as a financial institution.
  • 1996: Converted to a commercial bank.
  • 2002: Unveiled the 16-storey I&M Bank Tower in Nairobi.
  • 2003: Acquired Biashara Bank of Kenya Limited.
  • 2007–2008: Attracted capital from DEG and PROPARCO; acquired a stake in Mauritius-based First City Bank.
  • 2013: Formed I&M Holdings Limited (now I&M Group PLC) through a reverse takeover and listed on the Nairobi Securities Exchange.
  • 2015–2017: Merged Giro Commercial Bank into I&M Bank.
  • 2020: Moved headquarters to 1 Park Avenue; acquired a 90% stake in Orient Bank (Uganda).
  • 2025: Celebrated 50 years of service and opened nine new branches under the iMara 3.0 strategic initiative.

Operations

I&M Bank maintains 61 branches across Kenya, with plans to expand to 100 by 2026. Branches are equipped with 24-hour ATMs and are strategically located in urban centers like Nairobi, Mombasa, Nakuru, and Eldoret.

Services Offered

  • Personal Banking: Savings and current accounts, mobile banking via the I&M On The Go app, loans, and prepaid cards.
  • Business Banking: Tailored solutions for SMEs and corporates including trade finance, e-commerce payments, and salary processing.
  • Corporate Banking: Wealth management, custody services, and bancassurance.
  • Diaspora Services: Seamless banking for Kenyans abroad with investment and transfer options.

The bank’s digital innovation is highlighted by its I&M On The Go platform, offering joint account management and free transfers to mobile wallets like M-Pesa and Airtel Money.

Financial Performance

As of December 2021, I&M Bank held total assets of KES 419 billion (US$3.61 billion). Its financial trajectory has remained positive:

  • Revenue for 2023: KES 65.71 billion, a 29.5% increase from 2022.
  • Net Income for 2023: KES 12.62 billion, up 12.7%.
  • Share Price (March 2025): KES 35.75, with a 1-year growth of 90.16%.
  • Market Cap: KES 59.1 billion.
  • Dividend (FY 2021): KES 1.50 per share.

In March 2025, the bank reduced lending rates by 2.75% in alignment with the Central Bank of Kenya’s revised rate, showing adaptability to economic shifts.

Leadership

Gul Khan leads I and M Bank Kenya as CEO, championing customer-focused growth. Other key figures include:

  • Stanley Gachoki – Head of Distribution and Premium Banking.
  • Gillian Ndeti – Diaspora Banking Lead.
  • Chairman Emeritus – The visionary founder behind I&M’s 50-year journey.

Subsidiaries and Affiliates

The I&M Group oversees several strategic investments:

  • I&M Bank (Tanzania, Rwanda, Uganda) – Providing regional banking services.
  • Bank One Limited (Mauritius) – A 50-50 joint venture with CIEL Group.
  • GA Insurance – One of Kenya’s most reputable insurance providers.
  • I&M Capital, Realty, and Burbidge Capital – Serving investment, real estate, and financial advisory needs.
  • BCR Investment Company (Rwanda) and Giro Limited – Expanding financial influence and service range.

Strategic Initiatives

iMara 3.0 Strategy (2023–2026)

  • Aims to open 100 branches in Kenya by 2026.
  • Focuses on underserved economic zones and MSMEs.
  • Launch of nine new branches in 2025, including in Mtwapa and Kawangware.

Sustainability and Innovation

  • Uses eco-friendly upcycled containers for new branches.
  • Promotes educational and economic empowerment through the I&M Foundation.
  • Collaborates with Kenya Airways and Mastercard for customer rewards.

Customer-Centric Approach

I&M Bank has enhanced customer experience through:

  • Fee-free mobile transfers.
  • Personalized support, especially in branches like Kisii.
  • Enhanced app security and usability.

Awards and Recognition

In 2024, I&M Bank celebrated its Golden Jubilee, marking 50 years of leadership in East Africa’s banking sector. GA Insurance, a group subsidiary, remains one of the most respected names in Kenyan insurance.

Challenges

Despite its strengths, I&M Bank faces various challenges:

  • Intense competition from banks like Equity and KCB.
  • Macroeconomic fluctuations affecting customer spending.
  • Regulatory hurdles across different jurisdictions.
  • Increasing cybersecurity risks with expanding digital infrastructure.

Corporate Social Responsibility

I&M Foundation drives the bank’s CSR initiatives, emphasizing:

  • Environmental conservation through sustainable branch design.
  • Economic empowerment programs.
  • Skills development and equitable education opportunities.

Customer engagement is prioritized, with initiatives that foster a familial banking experience, especially visible in rural and semi-urban branches.

Contact Information

I&M Bank Careers Application & Conclusion

APPLY

I&M Bank Limited is a powerhouse in East Africa’s financial sector, driven by innovation, customer focus, and a strong regional footprint. With its iMara 3.0 strategy, the bank is poised for further growth through strategic expansion, digital transformation, and sustainable banking.

As it looks beyond its 50-year milestone, I&M Bank continues to reinforce its position as a trusted financial partner for individuals, businesses, and communities across the region.

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