About SunCulture

Kenya LtdSince the offer of our most memorable pack in 2013, SunCulture has been determined to assist smallholder ranchers in Africa with further developing both harvest yields and quality. We are headed to continually develop and work on our innovation to make sun oriented fueled water system arrangements really reasonable for the large numbers of ranchers on the landmass.

About the job

The Client support Delegate will deal with a high volume of approaching calls and help clients with various issues or requests and might be liable for responding to client questions, settling issues, and giving data about items or administrations. Moreover, Client care Agent will be liable for following client collaborations, giving criticism to the board, and accomplishing execution objectives set by the organization.

Key Liabilities

Noting a high volume of approaching calls and helping clients with their requests or concerns.
Settling client objections or issues in a convenient and proficient way.
Giving data to clients about items or administrations.
Recording client cooperations and exchanges in a call community programming or CRM framework.
Meeting or surpassing execution objectives, for example, call dealing with time or consumer loyalty.
Staying with current with and industry-related data to guarantee precise data is given to clients.
Distinguishing and raising complex client issues to a boss or chief on a case by case basis.
Circling back to clients to guarantee their requirements were met.
Partaking in preparing and advancement projects to further develop abilities and execution.
Does This Seem Like You?

A certificate in Correspondence, Client Relations, Advertising, or any significant field
Something like 2 years experience in working in a call community as Client support Delegate;
Information on call place wording, applications, and measurements
Active, conscientious, and solid execution abilities.
Great relational abilities both Composed and Spoken with the capacity to communicate openly with clients.
Energy for water system and proactive in direction
Free masterminds who can flourish in a quick moving powerful climate.
Can deal with pressure, fulfill time constraints
Be coordinated and be a specialist in using time effectively
Essential PC abilities.

If it’s not too much trouble, Note

SunCulture is an equivalent open door boss. All certified candidates will get thought for work regardless old enough, lineage, variety, family or clinical consideration leave, orientation personality or articulation, hereditary data, conjugal status, ailment, public beginning, physical or mental incapacity, political association, safeguarded veteran status, race, religion, sex (counting pregnancy), sexual direction, or some other trademark safeguarded by material regulations, guidelines, and laws.

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