The position will serve as a catalyst for innovation, leveraging technology and market insights to deliver impactful digital solutions tailored to the needs of diverse customer segments.
Key Responsibilities:
Product Strategy, and Roadmap
Develop and maintain a comprehensive product roadmap, balancing innovation with business priorities and resource constraints.
Identify and prioritize opportunities for growth and differentiation in collaboration with leadership.
Cross-Functional Leadership
Drive collaboration across all business functions including IT, design, data science, marketing, sales, and operations teams to ensure smooth product development and delivery.
Foster a culture of accountability and high performance within cross-functional teams.
Serve as the product’s primary advocate, ensuring alignment and effective communication between all stakeholders.
Market Research and Competitive Analysis
Conduct in-depth market analysis to identify emerging trends, customer needs, and competitive gaps.
Leverage insights from customers, stakeholders, and the market to inform product strategy and innovation.
Monitor competitive landscape and anticipate shifts in the market to proactively adapt strategies.
User Experience and Customer Insights
Act as the voice of the customer by incorporating user feedback into the product lifecycle.
Work closely with UX/UI designers to create intuitive and engaging experiences that drive adoption and retention.
Continuously test and refine the product to optimize user satisfaction and usability.
Product Development and Innovation
Oversee the entire product lifecycle, from ideation to launch and iteration.
Lead experimentation and prototyping to validate new ideas and concepts before scaling.
Partner with engineering to deliver high-quality products on time and within budget.
Go-to-Market (GTM) Strategy and Execution
Develop and implement effective GTM strategies, including positioning, pricing, and launch plans.
Collaborate with marketing, sales, and operations to drive product adoption and revenue growth.
Train internal teams and create materials to ensure successful product launches and ongoing success.
Performance Tracking and Data-Driven Decision Making
Define and track key performance indicators (KPIs) to measure product success and impact.
Analyze data to identify areas for improvement, optimize performance, and inform future initiatives.
Prepare regular reports and presentations for stakeholders, showcasing product progress and impact.
Regulatory Compliance and Risk Management
Ensure all products meet regulatory standards and compliance requirements in relevant markets.
Proactively identify and mitigate potential risks to maintain trust and product integrity.
Collaborate with legal and compliance teams to address emerging regulatory needs.
Revenue Growth and Profitability
Develop strategies to maximize product revenue, profitability, and market share.
Identify opportunities for monetization, including subscription models, partnerships, and upselling strategies.
Collaborate with finance and leadership teams to align product initiatives with business objectives.
Leadership and Mentorship
Mentor and guide junior product managers and cross-functional teams to foster professional growth and skill development.
Build and maintain a culture of innovation, collaboration, and accountability within the product team.
Represent the product team in executive-level meetings and provide strategic recommendations.
Partnership Development
Forge and manage relationships with key external partners, including technology vendors, industry collaborators, and stakeholders.
Explore and negotiate strategic partnerships to enhance the product offering and reach.
Others:
Customer Advocacy: Regularly engage with customers to understand their pain points and advocate for their needs within the organization.
Change Management: Lead change management initiatives to ensure smooth adoption of new processes, tools, and features.
Scalability: Build scalable processes and systems to support future growth and expansion.
Accountability
Product Innovation: Drive the ideation, development, and execution of innovative products and features that address customer needs and create new revenue opportunities.
Roadmap Execution: Deliver the product roadmap on time and within scope, ensuring alignment with organizational goals and customer expectations.
User Experience Excellence: Enhance customer satisfaction and engagement by delivering intuitive, user-centric product experiences.
Revenue Growth: Achieve measurable business outcomes, including increased market share, customer acquisition, and revenue growth through strategic product initiatives.
Performance Metrics: Define, track, and optimize product performance through data-driven insights and continuous improvement.
Regulatory Compliance: Ensure all products meet industry standards and regulatory requirements, mitigating risks and maintaining trust.
Stakeholder Alignment: Foster collaboration and clear communication with internal and external stakeholders to ensure the product’s success and strategic alignment.
Qualifications
Requirements:
Educational Background:
Bachelor’s degree in Business, Computer Science, Engineering, or a related field. A Master’s degree or additional certifications in Product Management or Fintech is a plus.
Experience:
5+ years of experience in product management, preferably in fintech, telecom, mobile money, or e-commerce sectors.
Proven track record of launching and managing successful digital financial products.
Experience with customer-centric design and development methodologies (Agile, Scrum, etc.).
Technical Skills:
Strong understanding of mobile money, MVNO, and e-commerce platforms.
Data-driven decision-making skills with the ability to analyze metrics and KPIs to optimize product performance.
