DEBT COLLECTOR

NATURE OF JOB

FULL TIME

INDUSTRY

FINANCIAL

SALARY

KSHS.15,000

JOB LOCATION

MOMBASA ROAD

DUTIES AND RESPONSIBILITIES

• Contact clients via phone, email, and other communication methods to remind and follow up on overdue payments.
• Negotiate payment arrangements with clients, offering solutions and ensuring clear communication regarding payment terms.
• Maintain accurate and up-to-date records of all debt recovery activities, including contact details, payment agreements, and account status.
• Analyze clients’ financial situation to determine the best course of action for debt recovery.
• Collaborate with the legal department for further action when necessary, including initiating legal proceedings for unpaid debts.
• Work closely with the finance team to report on collections and outstanding accounts.
• Track progress on debt recovery goals, providing regular reports to management.
• Follow up with clients in a professional and empathetic manner to ensure timely payments.
• Keep up-to-date with industry trends, regulations, and best practices in debt collection within the fintech sector.
• Ensure compliance with all relevant regulations, ensuring that collections are performed within legal boundaries.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma/Degree in any field.
• Proven experience as a debt collector in the fintech industry or related sectors.
• Knowledge of fintech products and services, particularly in debt management.
• Strong understanding of debt collection laws and regulations.
• Excellent communication and negotiation skills.
• Ability to handle challenging situations with professionalism and tact.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office and debt collection software tools.
• Ability to work independently and as part of a team.
• Previous experience working in a fast-paced environment is a plus.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on https://britesmanagement.com/jobs
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.