
Harleys Limited
Industry Sales / Retail
Careers at Harleys Limited
(Jobs is regularly updated )
- Telesales Assistant
- Category Coordinator
- Supply Chain Coordinator
- Sales Representative
- Cyber Security Engineer
About Harleys Limited
Industry Sales / Retail
Founded1953
Type Private
Address63 Westlands Road, Nairobi
Telesales Assistant
Job Type Full Time
Qualification Diploma
Experience2 years
Location Nairobi
Job Field Sales / Marketing / Retail / Business Development
KEY RESPONSIBILITIES
- Lead Generation and Prospecting: Proactively source and contact potential customers through outbound calls, cold-calls, referrals and databases. Qualify leads by assessing customer needs, purchasing potential and decision-making capacity to build a solid sales pipeline.
- Sales Conversion: Present and promote pharmaceutical and healthcare products to clients over the phone, clearly communicating value propositions, converting leads into confirmed orders and consistently achieve or exceed sales targets.
- Customer Engagement: Develop and maintain long-term relationships with new and existing clients by understanding their needs, providing product solutions, and ensuring smooth customer experience to drive retention and repeat business.
- Pipeline and Sales Follow-up Management: Track all customer interactions, quotations and follow-ups using sales trackers, while providing timely updates, resolving concerns, and moving prospects through the sales funnel until closure.
- Reporting and Target Monitoring: Maintain accurate sales records and submit daily, weekly and monthly performance reports. Monitor personal sales progress against set KPIs, including call volume, lead conversion rate and revenue contribution to the commercial team.
Supply Chain Coordinator
Job Type Full Time
Qualification Diploma
Experience3 years
Location Nairobi
Job Field Procurement / Store-keeping / Supply Chain
KEY RESPONSIBILITIES
- Order Management & Inventory Control: Coordinate supplier orders based on approved forecasts and stock movement. Monitor goods in transit and ensure timely delivery to maintain optimal stock levels across the business.
- Forecasting Support and Inventory Reporting: Generate and share regular reports on inventory status, order tracking, and goods movement. Support demand planning by providing data on Demand Plan Accuracy (DPA), sales trends and stock availability.
- Cross-Functional & External Coordination: Collaborate with sales, warehouse, finance and business unit teams to align procurement and stock decisions. Engage external partners such as suppliers, clearing agents and regulatory bodies (PPB, KRA, KEBS) to ensure timely, compliant inbound deliveries.
- Procurement & Logistics Optimization: Execute end-to-end procurement processes while consolidating orders for cost savings. Coordinate inbound logistics, maintain up-to-date records (purchase orders, GRNs, delivery notes), and follow up on supplier performance and documentation.
- Compliance & Process Integrity: Ensure full adherence to departmental governance framework, company SOPs, procurement policies and ethical standards. Comply with all relevant Kenyan regulations and support internal audits or quality assurance processes as required.
Sales Representative
Job Type Full Time
Qualification Diploma
Experience2 years
Location Mombasa
Job Field Sales / Marketing / Retail / Business Development
KEY RESPONSIBILITIES
- Sales Execution: Drive territory growth by meeting set targets for customer acquisition, revenue and product uptake. Utilize route-to-market plans, territory maps, and call planning tools to maximize field effectiveness and product penetration. Identify and convert sales opportunities by offering appropriate product solutions tailored to customer needs across pharmacies, institutions and healthcare outlets.
- Market Intelligence: Continuously gather and interpret market data, competitor activities and product performance using available resources, distributor sales data and customer feedback. Support the introduction of new products by providing relevant market input, identifying gaps and aligning launch activities with channel demands and territory needs.
- Sales Planning & Reporting: Evaluate territory potential and develop monthly and quarterly commercial plans aligned to business goals. Track sales, order trends and performance against targets using sales dashboards, ERP systems, and CRM tools. Prepare and submit regular reports to the Line Manager detailing territory performance, pipeline and challenges.
- Relationship Management: Develop and maintain strong, long-term relationships with key stakeholders including Pharmacists, Procurement Officers, and institutional buyers. Leverage customer segmentation strategies and account-based management practices to prioritize high-impact clients and build trust for sustained commercial success.
- Compliance, Policy Adherence & Service Excellence: Ensure full compliance with the governance framework, Harley’s’ Standard Operating Procedures (SOPs), Quality Management System (QMS), and company policies. Uphold ethical standards in all commercial dealings and contribute to a culture of excellence through reliable customer service, prompt feedback resolution and responsible territory management.
Cyber Security Engineer
Job Type Full Time
Experience3 years
Location Nairobi
Job Field ICT / Computer
KEY RESPONSIBILITIES
- Cyber Security Operational Support: Project, configure, implement, and maintain all security platforms and any other related software, such as anti-virus, routers, email gateway, switches, firewalls, cryptography systems, SIEM and MDM.
- Operational Management: Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
- Reporting: Monitor and test system performance by preparing and delivering system performance statistics and reports.
- ICT Projects: Participate in the acquisition of software and equipment.
- End User Support: Provide excellent customer service and proven ability to professionally communicate via email, text and phone calls, while delivering effective and efficient end-user support.
- Planning and Strategy: Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with the IT strategy.
- Log Analysis: Coordinate and oversee log analysis for company managed services offerings to ensure customer policy and security requirements are met.
- Network Security: Guarantee network security best practices are executed through auditing: router, change control, switch, firewall configurations and monitoring. To stay up to date with the latest technological trends.
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To apply for this job please visit harleysltd.com.