CARE
Job Description
Position(s): Fulltime Position
Organization: Care
Deadline: Ongoing
CARE is hiring a Full-Time Manager, Donor Communications and Engagement, based in San Francisco, California. This role offers a competitive salary ranging from $84,657.92 to $98,414.83 annually, reflecting both the responsibility and opportunity it brings.
If you’re a communications professional who thrives at the intersection of storytelling, strategy, and social impact, this could be your chance to help shape the future of a globally respected organization—while advancing humanitarian change where it’s needed most.
About CARE: A Legacy of Humanitarian Leadership
Founded in 1945 with the delivery of CARE Packages to survivors of World War II, CARE is now one of the world’s largest international humanitarian organizations. It works in over 100 countries to fight poverty, defend dignity, and respond to emergencies—placing special emphasis on the empowerment of women and girls as the cornerstone of its approach.
CARE’s mission is grounded in social justice, gender equality, and sustainable development. Its programs span health, education, food and nutrition, economic development, and disaster relief. Behind these life-changing efforts are donors—individuals, foundations, corporations, and institutions—whose contributions make CARE’s work possible.
The Manager, Donor Communications and Engagement plays a crucial role in honoring that support through clear, compelling, and mission-aligned communication.
About the Role: Manager, Donor Communications and Engagement
This isn’t your average communications role. As the Manager, Donor Communications and Engagement, you’ll be a key player in designing and executing CARE’s donor stewardship strategy—one that connects donors with the real impact of their giving.
Working within the Development team and in close collaboration with CARE’s programs, creative, and leadership teams, you’ll ensure donors feel valued, informed, and inspired. This position is ideal for someone who blends creativity with structure, storytelling with analytics, and heart with hustle.
Primary Responsibilities:
Strategic Communication Planning
- Develop and implement integrated communication plans to steward and engage donors, especially major gift and mid-level donors.
- Design audience-specific content strategies that align with CARE’s mission and fundraising goals.
Content Creation & Storytelling
- Write, edit, and oversee the production of donor reports, newsletters, email updates, and impact stories.
- Ensure all donor-facing content is accurate, timely, emotionally resonant, and reflective of CARE’s brand.
Engagement Campaigns & Events
- Collaborate on donor engagement campaigns across print, digital, and in-person channels.
- Help plan and coordinate exclusive events, briefings, or virtual experiences to deepen donor relationships.
Donor Experience Enhancement
- Improve donor journeys and feedback loops by developing materials that reinforce CARE’s value proposition and transparency.
- Partner with stewardship and fundraising teams to ensure donors are recognized appropriately.
Collaboration Across Teams
- Serve as a bridge between CARE’s programs and development functions, translating complex programmatic outcomes into accessible donor language.
- Work closely with creative, digital, and data teams to track communication impact and adjust strategies accordingly.
Who Should Apply?
This position is designed for a seasoned communicator and relationship builder who understands both the art and science of donor engagement. You are fluent in empathy, metrics, and messaging. You bring energy, professionalism, and purpose to every project you touch.
Ideal Qualifications:
- Bachelor’s degree in Communications, Journalism, Marketing, Philanthropy, or a related field.
- 5+ years of professional experience in donor communications, nonprofit marketing, or fundraising strategy.
- Demonstrated ability to develop integrated communication campaigns with a focus on donor retention and satisfaction.
- Exceptional writing, editing, and storytelling skills tailored to philanthropic audiences.
- Experience working in a CRM or donor database environment (Salesforce, Raiser’s Edge, or similar).
- Ability to juggle multiple projects, collaborate across teams, and meet deadlines under pressure.
- Strong interpersonal skills and a high degree of cultural and emotional intelligence.
Preferred but not required:
- Experience working in international development or humanitarian aid.
- Understanding of donor behavior in both digital and traditional giving environments.
- Knowledge of industry best practices in donor stewardship, reporting, and gratitude.
Compensation & Benefits
This is a full-time, exempt position located in San Francisco, California, with a salary range of $84,657.92 to $98,414.83 annually, depending on qualifications and experience.
CARE offers a competitive benefits package, including:
- Health, dental, and vision insurance
- Generous paid time off (vacation, sick, holidays)
- 403(b) retirement plan with employer match
- Professional development opportunities
- A mission-driven, collaborative work culture that values equity and inclusion
Why This Role Matters
Donors aren’t just contributors—they are co-creators of CARE’s impact. Their belief in the power of humanitarianism fuels everything from lifesaving emergency responses to long-term development projects.
In this role, you’ll help donors see, feel, and understand their impact through powerful communication. You’ll create a bridge between people who care and the communities they’re helping, reinforcing trust and commitment through every word and interaction.
And in doing so, you’ll not only elevate CARE’s visibility and credibility—you’ll also help sustain critical programs that support families, empower women, and build more resilient futures around the world.
Work Environment & Culture
At CARE, you’ll join a diverse and inclusive global team of professionals who are passionate about social justice and determined to make a difference. The organization values integrity, transparency, courage, and accountability. It encourages innovative thinking, open dialogue, and respectful collaboration.
Although the role is based in San Francisco, CARE offers flexible work arrangements, and the culture supports a healthy work-life balance. You’ll be surrounded by people who are mission-driven—and proud to be.
How to Apply
Interested candidates are encouraged to submit:
- A resume/CV
- A cover letter that outlines your relevant experience and motivation
- Writing samples or portfolio links, if available
Applications can be submitted via CARE
Application deadline: Rolling until filled — but early applications are strongly encouraged.
Final Thoughts
If you believe in the power of words to connect, the importance of transparency in philanthropy, and the urgency of global solidarity, then this role was made for you. The Manager, Donor Communications and Engagement position at CARE is more than a job—it’s a chance to champion change and elevate impact through the power of thoughtful communication.
Bring your voice. Bring your vision. And bring your values to CARE.
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