Sales Specialist at Fin Kenya

About the role

• The Sales Specialist will oversee a team of Sales Agents and drive customer acquisition by introducing prospective clients to Fin Kenya’s financial products. You will ensure that Sales Agents meet their targets while strictly adhering to the company’s operational policies and procedures.

Key responsibilities

• Fast processing of clients’ applications.
• Proper follow-up management on the current progress of applications.
• Good conversion of clients’ applications.
• Ensure correct loan application processing (input correct data and documents, apply all underwriting rules, identify and eliminate fraud).
• Explain agreements, interest or any charges related to issuance of loans, or the loan itself based on customer request.
• Aggressively seek for referrals and manage client retention.
• Provide great customer service.
• Recruit, train and oversee agents.
• Manage and act as point of contact for agents.
• Provide feedback to agents regarding submitted applications.

Sales Specialist Qualifications

• Proven experience in sales, marketing, or related fields.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to motivate and manage a team of Sales Agents to meet targets.
• Self-driven, results-oriented, and able to work independently.
• Familiarity with financial products and services is an added advantage.

What We Offer:

• Competitive commission-based earnings with no earning cap.
• Comprehensive training to equip you with the knowledge and tools required for success.
• Flexible working arrangements with the autonomy to manage your schedule.
• Opportunity to grow your professional network and enhance your sales expertise.

Important Notes:

• This is an independent contractor role, not a permanent employment position with Fin Kenya.