Operations Officer
Reports To: Associate Chief Methodology and Operations
Department: Operations
Division: Strategy and Operations
Vacancies: One
Job Reason Statement
Responsible for planning with company administration to recognize trade arrangements, strategies and potential dangers, actualizing approaches and methods to maintain laws and controls and checking the company’s adherence to those approaches and procedures. These incorporate: –
Duties and responsibilities
Business handle Definition: Assist in improvement, execution and keeping up client centric commerce forms and guarantee that they are operationalized in all pertinent offices and systems. Defining a Commerce Prepare Survey Framework – Help in creating a trade handle audit system to direct the advancement of forms to guarantee clarity on the “what” and the “how” of moving forward the existing commerce processes.
Business Handle Re-engineering: Assist in Persistently checking on trade forms in line with changing client desires and systems.
Compliance: Assist in conducting reviews and hazard appraisals to recognize and reduce compliance-associated dangers. Take activity in managing with noncompliance circumstances, making reasonable plans to overcome them.
Service Level Administration (SLA): Assist in driving the definition, estimation and usage of SLAs, their audit and adherence.
Risk Management: Assist in checking the level of execution against operational hazard administration Key Chance Markers (KRIs) as measured by measures set by bunch risk.
Project management: Assist in overseeing ventures that include the audit, administration and computerization of trade processes.People Administration – Communicate with representatives and make beyond any doubt everybody is mindful of what they require to do to comply. Back in administration of the staff inside the division as per HR measures and guidance.
Reporting: Consistently report to administration the organization’s compliance with laws, directions and inner approaches & procedures.Identification of the Trade forms and methods to be documented
Qualification And Encounter Requirements
Bachelor’s degree in Operations administration, commerce administration, legitimate considers, trade organization, venture administration or a comparative field of study. A proficient capability in fund, operations, genuine bequest or any other field is an included advantage.1-2 a long time of encounter in an operations, compliance or fund best in FMCG, Fabricating or budgetary administrations industries.
Proficiency in word preparing, spreadsheet and introduction softwarePractical encounter in the utilize of CRM and BPR administration frameworks will be an included advantageProject Administration certification is an included advantage.
How to Apply
If you accept you have tall execution culture, positive mental state of mind and are self-driven, at that point apply through recruitment@optiven.co.ke having Operations Officer as the subject matter of the email.
NB:
Last day of getting applications is 15th October 2024.We do not charge for work applications and interviews.Shortlisting will be done on rolling basis.Gross compensation remains as per the a long time of experience. Due to the volume of applications that we get, as it were short-listed candidates will be contacted.Canvassing will lead to programmed disqualification.
Applicants provide the company express assent to conduct foundation checks for business suitability.Optiven Gather is an rise to opportunity manager.
Water Services Supervisor
Department: Optiven Water
Job Title: Water Administrations Supervisor
Reports To: Directors
Location: Head Office
Job Purpose
We are looking for for an experienced Water administrations administrator to lead and manage the work at our Optiven Water Office. The qualified individual will be capable for guaranteeing the productivity of commerce operations and showcasing as well as setting key objectives for the future.
S/he will be a competent pioneer able to give direction that upgrades execution in a way which consolidates the company’s vision and culture. The objective will be to guarantee the productivity of our company’s exercises to drive feasible advancement and long-term success.
Duties and responsibilities:
Grow and create the water commerce to run effectively and successfully to profitability.
Coordinate water exercises for case guaranteeing all customers’ demands on meters are dealt with on time.Manage client complaints on water connections.Ensure all water bills are paid on time for analog meters.
Ensure there are no unlawful water connections.
Work together with Optiven Back office on budgetary investigation of KPLC installments vs.
Income to see if it’s truly profitable.
Keep record of all water resources and guarantee they are secure and well managed.
Manage all boreholes to guarantee the relentless supply of water to clients, negligible breakdowns, and repairs.
Qualification.
Been a commerce chief for at slightest 2 yearsDegree in a business-related courseFinancial Proficiency – at slightest CPA Segment 2Good client benefit skills.
Willing and able to do 60% Hands on work and 40% office.High levels of integrity.
Applications:
If you accept you have tall execution culture, positive mental state of mind and are self-driven, at that point apply through recruitment@optiven.co.ke having Water administrations supervisor as the subject matter of the email.
Note
Last day of getting applications is 15th October 2024.We do not charge for work applications and interviews. Shortlisting will be done on rolling basis. Gross compensation remains as per the a long time of experience.
Due to the colossal number of applications we get as it were shortlisted candidates will be contacted.Canvassing will lead to programmed preclusion.