Operation Manager
Company: Athena
Area: Kenya
State: Nairobi
Work sort: Full-Time
Work category: Human Asset Administration Employments in Kenya
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Job Portrayal
Athena Counseling is an universal commerce counseling and human capital counseling company based in Nairobi.
What does the part require?
We are looking for exceedingly compelling Operations Supervisors who cherish coaching and motivating their group of EAs to set yearning objectives, make long-lasting connections, and eventually offer assistance our clients to live their best lives while living life to the full as well. Do you have encounter in viably overseeing groups and are motivated by the following?
Building believe; Effectively tuning in; Viable goal-setting; Cultivating development and expanding certainty Giving back on the improvement travel; Giving valuable input What does an Operations Chief do? You’re the pioneer of a pack. You will pilot a bunch of Official Colleagues and control them to great execution and advance through viable group administration and administration, relationship building, orderly onboarding, full responsibility, and advancement and hone of Athena’s culture and engagement.
This part carries out six major capacities on a day-to-day premise: Lead, Back, Direct, Oversee, Track, and Advocate:
Lead: You get it the mission, vision, center values, and esteem recommendation of Athena and make these your North Star when executing your part. Support: You guarantee that EAs reliably perform with brilliance and advance with crave by giving significant preparing, assets, and strengthening. Guide: You illustrate a exhaustive mindfulness of the different obligations that EAs perform on a day by day premise whereas distinguishing zones for advancement and fortifying their qualities. Manage: From onboarding to issue determination, you take proprietorship and responsibility for any action or activity that includes your group. Track: You keep a check on the client-EA association wellbeing whereas moreover checking EA participation, concerns, escalations, and owning the determination of execution and quality issues. Advocate: You reinforce Athena’s values, house rules, and approaches whereas advancing a positive work-life mix.
Who are we looking for?
We are looking for the taking after involvement and skills:
You are a pioneer. You have a strong EA encounter or understanding of the part. You are an fabulous communicator. You have a persistent advancement mentality. You have awesome organizational abilities. You are collaborative however free. You adore the remote-first culture. Our Must-Haves and Nice-To-Haves
Feeling energized that this part might be culminate for you!? Perused on.
We are looking for candidates who have the taking after capabilities for this role
At slightest five (5) a long time of operations and individuals administration encounter in the BPO, benefit industry, and comparable operations At slightest three (3) a long time of encounter meddle with outside partners, ideally American partners. Amazing coaching aptitudes and a enthusiasm for individuals advancement Amazing English communication and introduction aptitudes Fabulous (cross-functional) partner administration abilities Great get a handle on of the industry-standard execution administration Capable in making commerce reports and execution accounts Great part show Willing to work night move and turning shifts
It would be pleasant to have the following:
Experience as an Official Collaborator or overseeing Official Colleagues Involvement in venture administration, preparing, and quality Coaching certification Involvement working with C-level officials in Western nations Encounter working with fast-paced tech new companies.
Executive Partners
Company: Athena
Area: Kenya
State: Nairobi
Work sort: Full-Time
Work category: Administrative/Secretarial Occupations in Kenya
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Job Portrayal
Athena Counseling is an worldwide commerce counseling and human capital counseling company based in Nairobi
Salary RangeKSh 50,000 – KSh 100,000/month
What does the part require?
Honestly, the part of an Athena Official Accomplice is limitless.
There isn’t a ‘one depiction fits all’ as the part is magnificently shifted based on our clients’ needs. Athena XPs, in expansion to the underneath day-to-day prerequisites, have arranged weddings, organized supper parties, fashioned unused fellowships and commerce connections, created unused abilities like web plan, and created podcasts – and that’s fair to title a few.
Day-to-day requirements
Optimize your client’s time and needs to offer assistance them reach their yearning objectives Take proprietorship and oversee calendars and planning Inquire about and create plans for your client’s individual and proficient development Astonish and enchant your client by illustrating activity Construct compatibility with your client’s organize and group and offer assistance to oversee these imperative connections Drive inner and outside communications, introductions, reports, and social media
What is required to have a fruitful career as an Athena XP?
Whilst we contribute in your preparing and improvement, you will require to give your claim gadget. Upon fruitful completion of your preparing, you will be issued an Athena MacBook. Smash least: 8GB (be that as it may 16GB is suggested) For Portable workstation: 8th era (8000 arrangement) Center i5 or way better; AMD Ryzen arrangement processors For Desktop: Ryzen 5 3000 arrangement and over. If Center i3 – 10th era or higher. For Mac: Center i5 – 2017 or higher Center i7 – 2016 or higher (not prescribed : Center i3) Dwelling in Nairobi, Kenya Web association: Download speed – 30 Mbps least; Transfer speed – 15 Mbps least Amazing command of the English dialect, both talked and composed Readiness to work full-time (40 hours/week) at a time that suits your client (regularly US timezones) Working information of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Shapes, Slides) and efficiency and venture administration tools/apps Ideally experienced with online/remote/virtual work, be that as it may not fundamental A charismatic ‘can-do’ state of mind A police clearance is required for effective candidates and ought to be promptly accessible once distinguished for the part.
Who are we looking for? The Athena commerce is developing and it’s a exceptionally energizing time to connect (not fair since we have an yearly conference in wonderful parts of the world to celebrate our victory!) but since we have made a trade that cares approximately individuals – and we need to offer assistance them to gotten to be the best they can be. We have intentioned set a exceptionally tall standard for our XPs and our culture is too of a tall standard of execution (but so is our fun facto!). We are energized to offer career openings to individuals who: Has encounter working on US timezone shifts. Are persuaded by affect and driven by needing to offer assistance others Exemplify believe and steadfastness Can handle complex issues and offer imaginative arrangements Take pride in the quality of their work and in always moving forward Cultivate a solid want to learn and create Have profound passionate and social insights.