Office Assistant

Company’s Background & Details:

Based in Nairobi, Kenya, Summit Recruitment & Search Africa has been the leading African Recruitment and Search Agency, delivering world class Talent Sourcing, Executive Search, Recruitment and HR Solutions across the continent. Our expertise spans across all regions of Africa, including Northern Africa, Southern Africa, Eastern Africa, Western Africa, and Central Africa. We have clients ranging from Multi-nationals, Non-profit, SME’s and start up organisations wishing to attract and retain outstanding individuals across a variety of business sectors.Because we are based in Africa, we have the local expertise and knowledge, assisted by our international portfolio of psychometric assessment tools, to ensure that the right individuals are sourced and become an asset to your organisation.

 

The ideal candidate will be responsible for the coordination of the sales center site management, the management of the bar logistics and the supervision of hygiene and cleaning of the sales center and the model room.

Employees Key Responsibilities:

Responsible for the coordination of various business management, timely feedback of equipment and facilities.

Handling customer complaints and negotiating the handling of emergencies.

Responsible for reviewing old and new customers and issuing old and new incentives.

Responsible for the docking work with the Marketing Department in the affairs of white label serviced apartments.

Responsible for commission accounting and the approval process.

Responsible for old customer membership management, old customer maintenance and old customer return visit.

Sorting out customer information, preparing and implementing the delivery process and procedures.

Investigating customer satisfaction with sales and customer service.

Qualifications

Must have a relevant Bachelor’s degree.

 Must have 3-5 years of experience in Customer Service.

Must have excellent communication skills.

A positive attitude and strong interpersonal skills.

Ability to prioritize work and manage time effectively.

Excellent organizational skills.

 High level of organization, multitasking, and timeliness.

Experience working in a busy and fast-paced environment.

A background in real estate will be an added advantage.

Conclusion:

Summit Recruitment and search Africa upholds a steadfast commitment to sustainability, inclusivity, and equality as integral pillars of our operations. Dedicated to driving positive change through the adoption of sustainable practices that minimize our ecological footprint. We firmly believe in fostering an inclusive and diverse workforce that embraces individuals from all races, genders, and backgrounds, ensuring equal opportunities for every candidate. Summit recruitment actively advocate for equality by cultivating an environment of respect, fairness, and non-discrimination. By prioritizing sustainability, inclusivity, and equality, we aim to set a high industry standard and contribute to the betterment of society as a whole.

We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

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