Sales Operation Assistant at Turnkey Africa Jobs In Kenya
Summary:
Agencify Ltd. is seeking a motivated and detail-oriented Sales Operations Assistant to support our sales team. This entry-level role will focus on assisting with sales operations tasks, providing basic analysis, and supporting planning and reporting activities. The Sales Operations Assistant will play a key role in ensuring the efficiency and effectiveness of the sales team by handling administrative tasks and supporting data management and reporting efforts. Additionally, this role will involve a strong focus on leveraging data-driven insights to help the sales team make informed decisions and achieve their targets.
Key Responsibilities:
Sales Process Support:
- Assist in the documentation and streamlining of sales processes to enhance efficiency and productivity.
- Help develop and maintain standard operating procedures (SOPs) for the sales team.
Data Management and Reporting:
- Compile and organize sales data from various sources to support analysis and reporting.
- Assist in the creation and maintenance of sales dashboards and reports.
- Prepare basic sales reports for senior management, highlighting key metrics and trends.
- Provide data-driven insights and recommendations to improve sales performance and strategies.
Sales Forecasting and Planning Support:
- Assist in the development of sales forecasts and plans based on historical data and market trends.
- Support the tracking of progress towards quarterly and annual sales targets.
- Utilize data analytics to identify opportunities for sales growth and optimization.
Sales Performance Monitoring:
- Help monitor sales team performance against targets and key performance indicators (KPIs).
- Assist in identifying performance gaps and provide basic recommendations for improvement.
- Conduct sales analysis to inform strategic decision-making and improve sales outcomes.
Sales Tools and Technology Support:
- Help manage and optimize sales tools and CRM systems to enhance productivity and data accuracy.
- Support the training of sales team members on the use of sales tools and technology.
Support Sales Initiatives:
- Collaborate with the marketing team to align sales and marketing efforts, including lead generation and qualification.
- Assist in the development and execution of sales campaigns and initiatives to drive agent acquisition and engagement.
- Provide operational support for sales events, training sessions, and other activities.
Qualifications:
- Diploma or Bachelor’s degree in Business, Marketing, Finance, Data Analytics, or a related field.
- 1-2 years of experience in sales operations, sales analysis, or a related role (internships and part-time roles can be considered).
- Basic analytical skills with the ability to interpret data and provide insights.
- Proficiency in using CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools is a plus.
- Good knowledge of Microsoft Excel and other data management software.
- Strong organizational and project management skills.
- Good communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Detail-oriented with a focus on accuracy and quality.
- Ability to thrive in a fast-paced, dynamic start-up environment.
Key Attributes:
- Motivated and eager to learn with a strong interest in sales operations and data analytics.
- Collaborative team player with a positive attitude and strong work ethic.
- Adaptable and flexible, able to manage multiple priorities and meet deadlines.
- Strong analytical mindset with a passion for using data to drive decisions.