JobSales Administrator Jobs in Kenya
Job Description
Truesurf is looking for a qualified Sales Administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products and services, support both our internal team and customers, process quotations and tenders and provide support for sales representatives.
- Minimum Qualification: Bachelors
- Experience Level: Internship & Graduate
- Experience Length: 2 years
Job Description/Requirements
Duties and Responsibilities
- · Process orders via email or phone
- · Check data accuracy in orders and invoices
- · Contact clients to obtain missing information or answer queries
- · Liaise with the Technical department to ensure timely project deliveries
- · Maintain and update sales and customer records
- · Develop monthly sales reports
- · Communicate important feedback from customers internally
- · Ensure sales targets are met and report any deviations
- · Stay up-to-date with vendors new products and features
- · Contacting customers by phone or email to answer queries and obtain missing information.
- · Compiling monthly sales reports.
- · Expediting orders through internal liaison.
- · Directing feedback from customers to relevant departments.
- · Supporting the sales department with other administrative tasks.
- · Ensure that the tender documents are completed and accurate
- · Compilation of tender documents i.e. ability to draft plans, policies, procedures and ensure that all mandatory documents are updated
- · Attend tender briefing meetings
- · Maintain accurate records electronic copies of completed documents
- · Ability to process quotations, tender extensions
- · Searching for relevant tenders on various platforms
- · Coordination, compilation and completion of tender documents
- · Ensure the bid process is followed
- · Coordinate collection of tender documents and ensure submissions are made on time
- · Follow up on tenders submitted and maintain a database
- · Update all spreadsheets, databases and records
- · Organize and schedule meetings for relevant discussions with clients
- · Develop/maintain a filing system.
Requirements and Qualifications
- · Must have a Bachelors Degree
- · Understanding of contract terminology, competitive bids, purchase orders, and vendor relationship management
- · Computer literate, Word, Excel, PowerPoint, emails, etc
- · Must have minimum 2 years of experience as an Administrator, Sales Admin, Tendering or relevant work experience.
- · Good understanding of Tender / Project Management Process
- · Ability to work well with a team
- · Patient and Collected
- · Proper time management and ability to work under pressure
- · Able to work and thrive in a high-stress and fast-paced environment
- · Proficient with CRM software
- · Strong knowledge of sales performance metrics and KPIs
- · Outstanding organizational and multitasking skills
- · Able to prioritize work and succeed under deadlines
Terms and Conditions
· Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to