Gross Salary: Ksh 60k – 80k

Our client is seeking to hire an Operations Officer who will be responsible for ensuring smooth and effective operations/logistics activity by process improvement, identifying various compliance issues, strategic planning, and development.

 Responsibilities 

Project Coordination.

  • Collaborate with account managers, creative teams, and clients to understand project requirements and timelines.
  • Coordinate project schedules, deadlines, and deliverables to ensure timely completion of projects.
  • Monitor project progress and proactively identify and address any issues or bottlenecks.

Resource Management.

  • Manage resources such as personnel, equipment, and materials to support project needs.
  • Coordinate with internal departments to allocate resources efficiently and optimize utilization.
  • Anticipate resource requirements for upcoming projects and plan according

Workflow Optimization.

  • Assist in streamlining operational processes and workflows to improve efficiency and productivity.
  • Identify opportunities for automation or process improvements to enhance operational effectiveness

Budget Management.

  • Assist in budget planning and monitoring for projects and operational expenses.
  • Track expenditures, reconcile invoices, and maintain accurate records of financial transactions.
  • Collaborate with the finance department to ensure adherence to budgetary guidelines and financial goals.

Vendor Management.

  • Liaise with external vendors, suppliers, and contractors to procure goods and services as needed.
  • Negotiate contracts, pricing, and terms with vendors to achieve cost savings and value-added benefits.
  • Evaluate vendor performance and maintain positive relationships to ensure reliable and high-quality service delivery.

Quality Assurance.

  • Implement quality control measures to maintain high standards of deliverables and customer satisfaction.
  • Conduct regular reviews and inspections to identify and resolve any quality issues or discrepancies.
  • Monitor client feedback and incorporate improvements to enhance service quality and exceed expectations

Qualification and Skills:

  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • Proven experience in operations management, project coordination, or similar roles within the advertising or marketing industry.
  •  Proficiency in project management tools and software (e.g. Microsoft Project).
  • Knowledge of budgeting, financial analysis, and procurement processes
  • Outstanding interpersonal and communications skills; ability to communicate effectively with technical and non-technical audiences. 
  •  A team player with outstanding communication and interpersonal skills. 
  • Comprehensive understanding of internal and external control environments. 
  • Excellent leadership and teamwork skills.