ICT Officer at Corporate Staffing Jobs In Kenya
Responsibilities:
- Lead the development, implementation, and review of ICT Standard Operating Procedures.
- Identify vendors of software and hardware, negotiate and ensure the company Asset Management only acquires what it efficiently needs.
- Ensure that all ICT hardware is running efficiently and is regularly maintained to reduce breakdowns.
- Together with users and management, identify areas of the company’s ICT systems that need to be improved, modified, or discarded to ensure the best outcomes.
- Support of printers and other networked peripherals.
- Establish backup facilities to ensure there is no loss of data in case of any incidences that compromise the servers.
- Ensure the security of ICT infrastructure including hardware and software.
- Act as a champion of ICT liaise with Departmental heads to automate all processes.
- Ensure there is an efficient ICT help desk to log and resolve all issues raised by users.
- Ensure training of all ICT users on how to handle and manage the ICT infrastructure both hardware and software.
- Manage the user rights of all staff to ensure staff only have rights that they need.
- Direct cabling, configuring, and installing computer hardware and computer networks and software for network and stand-alone. Perform network troubleshooting to isolate and diagnose common network problems.
- Train users on computer hardware, software, and other electronic office equipment.
- Any other duties required by management.
Qualification & Skills:
- Minimum of a Diploma in Information Technology, Computer Science, or related courses from a recognized university.
- 4-5 years prior IT experience with demonstrable hands-on front- and back-end software development.
- Qualification, experience and in-depth knowledge of WAN, LAN, databases, and other IT applications.
- Knowledge of additional ICT languages and frameworks is an added advantage.
- Ability to work independently and as a team.
- Trouble shooting and fault diagnosis skills.
- Basic repairs and maintenance skills.
- User training skills & support.