The purpose of the position is to provide support in all HR, procurement, and general administrative
function to the entire company and all members of the IMLU secretariat.

Managerial / Supervisory/ Operational Responsibilities or roles:

  • Works in collaboration with all depar
    tments to analyze recruitment challenges, identify methods and processes, optimize recruitment tools, and attract the most suitable candidates in a timely manner.
  • Manage the full cycle of talent sourcing, recruitment, and onboarding
  • Ensure registration of new employees to Insurance medical schemes and update the medical scheme database including processing staff badges and business cards for all employees
  • Organize the employee onboarding process, including setting up HR records, registering statutory deductions; and ensuring availability of email, laptop, and other ICT equipment at the start of employment.
  • Coordinate the staff induction process; introduce the HR Manual, employment contract, policies, etc
  • Ensure coherence and continuity in the administration and management of employees’ files
  • Ensures proper job descriptions are available for all functions and continuously adapts them in coordination with the relevant supervisor to operational requirements.
  • Handle employee grievances and disciplinaries within the provisions of staff regulations and labour laws, participating actively in conflict resolution
  • Support the handling of legal cases in liaison with the Executive Director
  • Manage the performance process and ensure procedures are communicated and followed, from the initial performance reviews to ensuring periodic supervisor-supervisee conversations are happening to the formal annual performance evaluations process.
  • Monitor probation periods, contract duration, and notice periods; report timely to the ED for action and communication to the employee.
  • Serve as subject-matter expert in HR management and advise on HR actions to mitigate risk and protect the organization.
  • Manage the periodic analysis and improvement in human resources strategies, policies, and practices to support a dynamic team.
  • Assess staff capacity and identify training needs for continuous professional development of all staff
  • Monitor legislative changes to employment regulations, ensure the HR Policy Manual is updated accordingly and HR function employs work best practices
  • Monitor various types of leave according to the entitlements reflected in the HR Manual and ensure proper documentation
  • Responsible for the management of all Human Resources Records and data
  • Draft all HR and administration letters while managing incoming and outgoing correspondences
  • Provide reports on various aspects relating to staff e.g. turnover rates, exits, and leave numbers to the ED
  • In consultation with the ED, renew all staff contracts and coordinate updating of all Job descriptions
  • Assist in the implementation of the IMLU’s welfare programs and participate in appointed committees.
  • Participate and provide advisory support to the Extended Senior Management Team (ESMT)
  • Model and promote IMLU’s values, culture and inclusive practices and promote disability and gender equality with colleagues.
  • Champion PSEA, DEIB initiatives, and staff wellness programs.
  • Take on other tasks that are aligned to the position, as may be assigned by the line manager

Responsibility for physical assets

  • Computer
  • Office Furniture
  • Office phones
  • Accuracy of HR records
  • Effective administration of HR Registry – Database/HRIS
  • Compliance with HR Policies
  • Clean and tidy work environment
  • Technical: Accuracy, Numeric/ Measurement/ computing, Analysis /Statistics, Budgeting, Record Keeping, Report Writing
  • Human Relations: Leadership, Communication, Training and Development, Group Dynamics/Team Building, Conflict Resolution, Negotiation skills.
  • Conceptual: Environmental Scanning, Objective Setting and Planning, Organisational Design, Monitoring and Evaluation