About the Job

Key Responsibilities

Quality Assurance:

Developing and enforcing in-house quality policies, procedures, standards and specifications.
Conducting regular internal, as well as supplier audits and inspections to identify areas for improvement and ensuring compliance with quality standards and regulatory requirements.
Managing and evaluating incidents and complaints and providing feedback for training purposes to the Food Safety and Quality Team.
Verification of the effectiveness of controls for preventing cross contamination, including sanitation, Good Manufacturing Practices (GMP), and maintenance activities.
Implementing traceability and report writings in relation to customer complaints.
Raising RCA/CAPA (Root Cause Analysis/ Corrective Actions and Preventive Actions) and ensuring full implementation of the corrective actions.
Analysis of CCP and OPRPs monitoring and verification results for presentation in the departmental meeting.
Establishing and monitoring key performance indicators (KPIs) to track quality metrics and drive continuous improvement efforts.
Leading new product development as well as product improvement initiatives.

Safety, Health and Environment Management:

Develop, implement, and maintain comprehensive health and safety programs to safeguard the well-being of employees, contractors, and visitors.
Conduct risk assessments and safety audits to identify hazards and implement effective controls to mitigate risks.
Develop, improve and provide leadership and guidance on all the safety policies and procedures and promote a proactive safety culture throughout the organisation.
Investigate and perform RCA on all accidents, incidents and near misses and implement corrective actions.
Track and report SHE performance metrics, providing regular updates to senior management and stakeholders.
Provide advice on SHE to all departments and promote SHE plans, as well as supervise, monitor, evaluate and report performance against the plans to the management.
Implement SHE programs, including but not limited to Lock-out/Tag-out (LOTOTO), Working at Height, Confined Space Entry, Contractor Safety Management, Electricity Safety, and Permits to Work.

EDUCATION, EXPERIENCE AND OTHER DESIRABLE SKILLS:

Bachelor’s degree in food science, chemistry, microbiology or other related science fields.
At least 7 years’ experience in a busy beverage and/or related manufacturing facility, 3 years of which should be on a supervisory or management role related to SHEQA.
Demonstrated leadership skills with the ability to influence and engage stakeholders at all levels of the organisation.
Excellent problem-solving and decision-making abilities, with a strong attention to detail and a commitment to continuous improvement.
Ability to communicate effectively and positively influence.

Safety, Health, Environment and Quality Assurance Managr at Highlands Drinks Limited