Job Description
- Based on profound knowledge of forensic human identification and Prospective activities, develop objectives to grow and expand business in the region
- Keep close personal contact to appropriate levels of HID Accounts and Channel Partners, investigate their business needs and serve as main contact for entire organization
- Competes for all existing and new sales opportunities within the territory to meet or exceed targets
- Develop strategies for our channel partners, appoints and dismisses channel partners to drive growth and customer satisfaction
- Implement and monitor Channel Partners performance reviews
- Gathers, analyzes and delivers information from the field to allow the company to develop strategies and products appropriated to the forensic market
- Provide accurate forecast and lost order reporting through the use of the CRM system
- Ensures that all necessary resources needed are used efficiently and effectively in order to increase business
- Co-ordinate all issues with key clients between sales, service, support, customer services, marketing and finance
Qualifications / Education:
- Substantial experience in Key Account Management and/or Distributor Management
- Bachelor's degree in Chemistry, Biochemistry or Molecular Biology or equivalent
- Experience in Law Enforcement segment and/or in DNA Forensic
- Well organized individual with ability to establish short and long-term business objectives and have a demonstrable record of measuring performance toward those objectives
- Knowledge of Thermo Fisher HID technology workflows is preferred
- Excellent interpersonal, communication and presentation skills, ability to influence and work through networks, ability to manage business remotely and through Channel Partners
- Frequent travel within region is required (60% minimum)
Area of responsibilities: Eastern Africa