Clinical Application Training Specialist at Varian Jobs In Kenya
- Company: Varian
- Location: Kenya
- State: Nairobi
- Job type: Full-Time
- Job category: Healthcare/Medical Jobs in Kenya
Job Description
At Varian, a Siemens Healthineers company, we envision a world without fear of cancer. For more than 70 years, we have developed, built and delivered innovative cancer care technologies and solutions for our clinical partners around the globe to help them treat millions of patients each year.
Summary
Train and support South Africa and Africa customers, and when required Middle East customers, in the safe and efficient use of applicable Varian Business radiotherapy systems. At the time of writing, these include the ARIA Oncology Information System, Eclipse Operations planning systems, external beam delivery platforms (e.g. TrueBeam, Halcyon and ETHOS), respiratory gating systems, and also the Identify SGRT system. Training must ensure that customers can operate Varian Business equipment according to their clinical needs, with the highest level of satisfaction and in line with any technical or safety policies.
Major Responsibilities
- Plan and deliver high quality on-site and remote trainings to customers to instruct them on newly installed Varian Business products, upgrades to existing systems, or for other product developments.
- Train, counsel, and support customers in adapting their work procedures and propose new approaches following the installation or implementation of new or upgraded Varian Business products.
- Travel and train in high-risk countries (example: Libya, Burkina Faso, Iraq, Iran, Syria) according to the Siemens Healthineers security recommendations and guidance.
- Longer assignment of 2 or 3 weeks are frequently required to counsel and support Varian Business customer starting new departments.
- Contribute to develop tailored training programs for customers in the appropriate use of Varian Business hardware and software products.
- Provide applications support for internal Varian Business product testing activities and involvement with ‘Customer Satisfaction Phase’ testing, where needed.
- Provide occasional applications support for Education, Sales or Marketing, where needed. e.g. Clinical School support / customer demo support.
- May also provide demo support in Africa and Middle East at customer trade events.
- Provide support for and participation with the internal training of other Varian Business colleagues, where needed.
- May provide helpdesk support to customers, to ensure that customer enquiries are always addressed in a timely manner and that any data is appropriately handled in accordance with Varian Business policies.
- Keep up to date with reporting and day-to-day admin aspects by means of time sheets, expense reports, training reports etc. (as applicable), to ensure accurate company statistical data on customer-oriented activities is available and current.
- Maintain competencies and Varian Business trainings in an on-going and timely manner. e.g. Learn4U certifications, internal or external training courses, or on-site hospital visits.
- Attend Health & Safety training to gain and maintain a sound knowledge and systematically apply national laws and Varian Business regulations on health & safety in the workplace environment, particularly concerning travel safety, radiation, and electrical safety.
- Perform other duties as assigned.
Requirements
Education / Experience
- Educational requirements: Degree/diploma as a professional radiographer or nurse
- Number of years related experience: Minimum of 3 years professional experience in the radio-oncology or chemotherapy field.
Knowledge
- Customers: Thorough understanding of customers and their requirements
- Training: Good knowledge of training techniques and methodologies to train adults (hospital professionals)
- Clinical expertise: Good knowledge of methods and processes used in Radiotherapy or chemotherapy.
Skills
- Fluency in English, both written and spoken.
- Have excellent communication skills.
- Must be highly self-motivated and able to perform day-to-day work with little or no direct supervision, whilst still maintaining good integration to working with the wider team.
- Be highly organized and able to handle multiple on-going projects.
- Able to deliver consistently good results and adapt to working a changing environment.
- Be able to resolve problems creatively.
- Be willing to travel, within normal and non-normal hours (as needed) in order to best support customers
Closing Date : 31 May. 2024