Sales Person at Gap Recruitment Services Limited Jobs In Kenya
Job Purpose:
Our client is a leading specialty retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.
As the In-Store Sales & Cashier, you will be responsible for providing exceptional customer service, processing transactions accurately, and contributing to the overall success of our retail operations.
Key Responsibilities:
- Actively engage with customers in the showroom and provide excellent customer service.
- Identify customer needs and recommend suitable ceramic tile products.
- Achieve and exceed sales targets through effective sales techniques and product knowledge.
- Build and maintain strong relationships with customers to encourage repeat business.
- Follow up with clients to ensure satisfaction with their purchases.
- Stay informed about the latest products, trends, and technologies in the ceramic tile market.
- Provide accurate information to customers regarding product features, benefits, and availability.
- Process sales transactions accurately and efficiently.
- Maintain up-to-date records of customer interactions and sales activities in the CRM system.
- Arrange product displays to highlight new arrivals and best-sellers.
- Work closely with other team members to achieve overall sales goals.
- Participate in team meetings and training sessions to enhance product knowledge and sales skills.
Qualifications and Skills
- Proven experience in sales, preferably in the retail or ceramic tile industry.
- Strong interpersonal and communication skills.
- Ability to build and maintain customer relationships.
- Excellent organizational and time management skills.
- Proficiency in using CRM software and other sales tools.
- High school diploma or equivalent; additional education in sales or related fields is a plus.
- Knowledge of ceramic tile products and industry trends is an advantage.